![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Capitol City Honda
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 548 reviews
I’ve always thought the service staff were professional and thorough. The only concerns I have were that I saw a couple people sitting at a table without masks. I’d like to see masks enforced. I chose to w and thorough. The only concerns I have were that I saw a couple people sitting at a table without masks. I’d like to see masks enforced. I chose to wait outside because of that. And I would prefer if they would still wash the cars after service. More
Very Professional Capitol City Honda is always so efficient, clear and professional. They stay connected via text or phone calls if there are any concerns that come up Capitol City Honda is always so efficient, clear and professional. They stay connected via text or phone calls if there are any concerns that come up during the servicing of my vehicle. I will continue to use their services for maintenance of my Honda. More
The AC/radio unit went bonkers (screens were uncontrollable and it made funny sounds on my Honda CRV 2018. As it turns out, it needed a software update. It was done in a little over an hour. Whe uncontrollable and it made funny sounds on my Honda CRV 2018. As it turns out, it needed a software update. It was done in a little over an hour. When I got into the car, it wasn't working properly, so the service staffer, Dex, came to my car and analyzed the problem. Then he reset it to factory settings and reprogrammed it for me. More
oil change and misc. Darren Berschauer has always been very friendly and professional every time we have had service done. He is now our go-to customer service employee. Darren Berschauer has always been very friendly and professional every time we have had service done. He is now our go-to customer service employee. More
Quick, efficient, understandable, and friendly service. I have been servicing my vehicles at this dealership for the past several years and I have always found everyone that I have dealt with to be friendly I have been servicing my vehicles at this dealership for the past several years and I have always found everyone that I have dealt with to be friendly, fair and honest. The service advisors have always explained things to me in a thorough and understandable manner. The service order write-ups have been very well documented and understandable. If I had questions regarding anything, the service advisor has always provided me with a good and thorough explanation. More
Overall EXCELLENT All employees were attentive, accommodating, & Super dog friendly. Process was painless, well worth it. Warranty helps, & quite flexible when it comes All employees were attentive, accommodating, & Super dog friendly. Process was painless, well worth it. Warranty helps, & quite flexible when it comes to working with you. More
Wonderful customer service. Waiting didn’t feel too long. I really appreciate the complimentary coffee. Workers are really energetic with positive energy. I’ll be back for sure next time. I really appreciate the complimentary coffee. Workers are really energetic with positive energy. I’ll be back for sure next time. More
Review of service Met by the nicest rep told me the service would take an hour. It did. Car runs beautifully. I trust the service people as I know each is well trained Met by the nicest rep told me the service would take an hour. It did. Car runs beautifully. I trust the service people as I know each is well trained. The print out let’s one know what was done and what to keep an eye for the future. 👍 Job well done. Pat Brown More
Great service staff. Very timely appointment. Excellent procedures in place to mitigate Covid-19 exposure. Comprehensive verbal and written report at checkout. It is my place to go for service on my Acura procedures in place to mitigate Covid-19 exposure. Comprehensive verbal and written report at checkout. It is my place to go for service on my Acura. More