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Capitol City Honda
Olympia, WA
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On this visit Darren greeted me by name and assisted me to get the shuttle. The parts department went above and beyond and replaced my neoprene remote cover at no charge. great service and we always get se to get the shuttle. The parts department went above and beyond and replaced my neoprene remote cover at no charge. great service and we always get service in our Honda’s here More
I have been going to Capitol Hinda for years and have always had the best vehicle service. So there was no question that when it was time for a new car, it would be another Honda Civic. The buying proces always had the best vehicle service. So there was no question that when it was time for a new car, it would be another Honda Civic. The buying process was quick and informative. More
Great service all around! Dropped off early in morning before work and used shuttle service which was fast and convenient. Always great service at Capital City Honda!! before work and used shuttle service which was fast and convenient. Always great service at Capital City Honda!! More
Always great service whenever I take my vehicles in for either maintenance or service! Brought my vehicle in for service with no appointment and was they were able to accommodate me...it was great! either maintenance or service! Brought my vehicle in for service with no appointment and was they were able to accommodate me...it was great! More
Great Service Capitol City Honda serviced my Honda Accord, changing the oil and overall checking the car's performance. Service was efficient, friendly, and timely Capitol City Honda serviced my Honda Accord, changing the oil and overall checking the car's performance. Service was efficient, friendly, and timely. She even threw in a free car wash at a nearby station. More
Good Staff Service Advisor Stacy was polite, professional and explianed our service needs clearly. And about 25 more words on and on and on and on never ending Service Advisor Stacy was polite, professional and explianed our service needs clearly. And about 25 more words on and on and on and on never ending!!! More
Great Customer Service The experience was amazing. I went in with a number that I wanted to spend and they worked with me to get me out the door the same day. Honest and s The experience was amazing. I went in with a number that I wanted to spend and they worked with me to get me out the door the same day. Honest and straightforward are not usually words that you say about a car dealership but at Capital Honda I could actually say both of those words. I already loved the service department but will now highly recommend Capital Honda for car buying. Thank you for the pressure free experience. More
Bait and switch Experienced a bait and switch with this dealership. Listed online a 2018 CR-V certified pre owned. We made offer and after waiting over 15 minutes to Experienced a bait and switch with this dealership. Listed online a 2018 CR-V certified pre owned. We made offer and after waiting over 15 minutes to see if offer was accepted we left. We received a call from salesman that he took awhile because they had discovered that even though car was 2018 with less than 26k miles it was not eligible for certified program. The next day the car was still listed online as certified. Called the sales manager (who was very helpful) and was told it couldn’t be certified because rodents had chewed thru wires. Later that day the car was still listed online without the certified claim FOR THE SAME PRICE as when it was certified. I was also told by the salesman that the car had been on the lot for 40 days and they just figured out that wires had been chewed by rodents? More
Honda is the BEST overall! I have never dealt with noone else to service my Honda Accord except the Honda dealership, find the staff very professional and Leah is GREAT, she is I have never dealt with noone else to service my Honda Accord except the Honda dealership, find the staff very professional and Leah is GREAT, she is one of my favorites there! They are very thorough & efficient, never have a problem with the time. This time I had the shuttle take me to the Mall & I also found that just as wonderful "Moustapha" was very pleasant, it was a true pleasure getting to know him. Just wish the car wash was still being offered there. More