![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Capitol City Honda
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 548 reviews
I mistakenly entered the service appointment on my personal calendar day later than I had scheduled our Odyssey oil change service, so I was 24 hours late. Nevertheless, Stacia somehow managed to "ge personal calendar day later than I had scheduled our Odyssey oil change service, so I was 24 hours late. Nevertheless, Stacia somehow managed to "get it done" in barely 1 hour. More
Troy saved my day. My boyfriend and I went to run errands and locked our keys in the car with no spare. Four different mobile locksmiths said "sorry we don't support THAT part of Olympia today" and I was run and locked our keys in the car with no spare. Four different mobile locksmiths said "sorry we don't support THAT part of Olympia today" and I was running out of ideas. I called Capital City Honda on a whim, my car is from Honda AutoNation Renton, and after providing my address and VIN # Troy had a spare key made for me, drove it to me, and let me keep the key. All free of charge and within 30 minutes of my call. So grateful to know Honda cares for their customers. Thank you Troy!! More
This was a repair based on a recall for the passenger airbag accelerator. I was greeted right after pulling in the service staging bay by a friendly technician. She went over the work to be done and ga airbag accelerator. I was greeted right after pulling in the service staging bay by a friendly technician. She went over the work to be done and gave me an estimate on completion which turned out to be very accurate. This was a good experience! More
In first thing in the morning, met by your technician who assured me that the recall service would take about 2-Hours. Sure enough, car was ready in a little less than 2-Hours. Had a pleasant wait in your cu assured me that the recall service would take about 2-Hours. Sure enough, car was ready in a little less than 2-Hours. Had a pleasant wait in your customer waiting area with Wi-Fi enabling me to check my E-Mails and get some work done. Fresh coffee was available and everyone was very accommodating. Service advisor ‘Leah Aboen’ was extraordinary! So nice to deal with someone who obviously enjoys her job and enjoys helping customers and making them feel comfortable. This 2020 Passport is the 2nd car I’ve had serviced here (previously had a 2007 Pilot) and my experiences have been top notch. Thank you. :) More
CCH has very friendly service from representatives who show they care for their clients. Our experience was smooth and our transaction was quick and easy. The representative was efficient, funny, patient, show they care for their clients. Our experience was smooth and our transaction was quick and easy. The representative was efficient, funny, patient, and culturally aware. More
Fast. Very ordered process and very clean drive in area, service area, and waiting area. Wi fi great and coffee still available. Alway get super service here. Hondarrific! service area, and waiting area. Wi fi great and coffee still available. Alway get super service here. Hondarrific! More
Was a great experience. Fast and problem taken care of. Awesome, friendly and work done. When called in for problem person was very helpful. Happy Awesome, friendly and work done. When called in for problem person was very helpful. Happy More
Excellent service and friendly technician. I purchased my vehicle at Capital Honda and will continue to trust their service department for necessary service. I am very pleased with my Honda CRV my vehicle at Capital Honda and will continue to trust their service department for necessary service. I am very pleased with my Honda CRV More
You've got a first class service department. My Service Rep. was very pleasant and professional to work with. I will only trust your service department to work on my 2000 S2000. Rep. was very pleasant and professional to work with. I will only trust your service department to work on my 2000 S2000. More
The Honda accord sport 2020 is an amazing vehicle. Our 3rd car purchased at capital. Great service and have always treated us with respect and fairness. 3rd car purchased at capital. Great service and have always treated us with respect and fairness. More