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Capitol City Honda
Olympia, WA
548 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 27, 2024
Had the A1 service done at the express area (on 3-26-2024) - After the truck pulled out and I noted that there was not witness marks on the rims or lug nuts. I asked if the tires were rotated, and 3-26-2024) - After the truck pulled out and I noted that there was not witness marks on the rims or lug nuts. I asked if the tires were rotated, and they said yes- I told them that there was no witness marks were visible on rims or lug nuts. Honda Rep said the paper work says the tires were rotated. When bill was ready it included the $19-dollar charge for the (rotation of tires). I asked to speak with tech who performed service to see how they could have rotated the tires without removing the lug nuts. - they finally said they did not rotate the tires and corrected the bill. I wonder how many others got charged for work not performed. More
by jasski
Employees Worked With
Jason Peterson
June 08, 2023
No pressure sales. Abe and talen were Very patient with us even stayed a hour after closing. Talen even helped buff our car. Lol. Would highly recommend if u want no ha Abe and talen were Very patient with us even stayed a hour after closing. Talen even helped buff our car. Lol. Would highly recommend if u want no hassle. More
by Jewelz
Employees Worked With
Jeff Lohr
May 04, 2023
Derek is our go-to tech at Capitol City Honda. Professional and friendly service, clear explanations, timely responses. We're very happy with our experience here, and our car drives great! Professional and friendly service, clear explanations, timely responses. We're very happy with our experience here, and our car drives great! More
by OlyHonda
Employees Worked With
Jason Peterson
April 30, 2023
They are informative and always are polite and I feel like a valued customer. I appreciate the progress reports when I am waiting for the work to be completed on my vehicle. like a valued customer. I appreciate the progress reports when I am waiting for the work to be completed on my vehicle. More
by L3bhere
Employees Worked With
Jason Peterson
April 28, 2023
The staff members were totally professional from start to finish. I received excellent shuttle service and the explanation of my services was clear and precise. finish. I received excellent shuttle service and the explanation of my services was clear and precise. More
by Hondamaint
Employees Worked With
Wendy, Jason Peterson
