Capitol City Ford Greenfield
Greenfield, IN
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Alan King Is The Man! Alan King is a boss, he was a complete professional. This was my first car purchase at 20 years old and not once did he treat me like a kid. From the Alan King is a boss, he was a complete professional. This was my first car purchase at 20 years old and not once did he treat me like a kid. From the start he treated me like an adult looking for a new vehicle and it was refreshing to have his undivided attention and respect. He explained all of my options, he gave me his input and made it easy to work with him. He wasn't pushy. I highly recommend Inskeep to any young adult looking for a new vehicle as well as a painless search. Whether i'm in Indiana or not in 15 years, i'll come to Inskeep. (well hopefully 15 years I mean its a new truck, id hope to get 15 years outta this bad mother trucker) <--- HA! More
Painless and Pleasant Connie Adney. is AMAZING! I was dreading the whole "car shopping experience." She was very patient, helpful and kind. I went in with one vehicle in mi Connie Adney. is AMAZING! I was dreading the whole "car shopping experience." She was very patient, helpful and kind. I went in with one vehicle in mind and left with something completely different but because that is what I decided. She allowed me the time to work through what I wanted and then patiently walked me through the process. Never any pressure and truly made me feel as though I and my money mattered not like I was "just a sale". No pressure and no hassle ... I will recommend her to anyone looking for a new vehicle. It was because of her skill, attitude and genuineness that I decided to purchase from Inskeep Ford. The finance department was just as impressive as Connie. Mark took the time to explain everything I was signing and answered any question I threw at him, no matter how trivial it seemed. The experience was better than I could have ever imagined and I will forever be grateful for the fantastic customer service and overall experience. More
New car Purchasing a new car through Inskeep was an AWESOME experience. It was a no hassle experience. Tim Lee, Mark Craft, and Mark Windler were great. I Purchasing a new car through Inskeep was an AWESOME experience. It was a no hassle experience. Tim Lee, Mark Craft, and Mark Windler were great. I never felt pressured to do anything I did not want. All my questions were answered. I felt like a valued customer. I will return in the future and recommend family and friends to this dealership. More
Dependable, Prompt I had received repeated notices in the mail that I needed to secure an extended warranty on my 2012 Fusion. I finally made the call. The rep was very I had received repeated notices in the mail that I needed to secure an extended warranty on my 2012 Fusion. I finally made the call. The rep was very high-pressure for me to accept on the spot. I insisted on calling Inskeep Ford. Mark Windler took the call and immediately knew this was not an advisable option for me. Thanks to Mark, my coverage is full and complete from Ford. I did not have a need for an independent insurer. Thank you Inskeep. Even though I purchased the care in 2012, he still was looking out for my better interests. More
Another enjoyable car buying experience Brian Cook is a no nonsense no pressure car salesman. He professionally provides the information about the vehicles and let's you make an informed de Brian Cook is a no nonsense no pressure car salesman. He professionally provides the information about the vehicles and let's you make an informed decision. Pat Dunn then provides the outstanding support needed to locate the vehicle you want. Both Pat and Brian then strive to provide the best possible deal for the vehicle. Once the decision is made to buy, Mark Windler will guide you through the financing process, ensuring that you understand the purchasing, financing, and available additional warranties for your new vehicle. They take the anxiety out of making such a major purchase. More
This dealership and salesman did all the work!!! We were in the market for a larger SUV (2016 Ford Explorer). We had a very strict list of options that we wanted and it was very hard to find that ex We were in the market for a larger SUV (2016 Ford Explorer). We had a very strict list of options that we wanted and it was very hard to find that exact SUV. Alan King found the exact SUV that we were looking for within 2 weeks and gave us a great price with very little money out of pocket. Very good experience here and everyone was willing to work with us on finding this vehicle and with our trade-in. I definitely recommend asking for Alan King as he is very easy to work with and very accessible. More
Great experience! Pat was easy to work with and very courteous. He kept me informed throughout the process, I had him searching several dealers for the exact car we wa Pat was easy to work with and very courteous. He kept me informed throughout the process, I had him searching several dealers for the exact car we wanted. He walked us through the lease process and I will be leasing from them again in the near future. I also worked with Tom and had a similar experience with Tom. Both of them were courteous and professional and not high pressure at all. I appreciated the experience as I've had several experiences with dealerships in the past that were very frustrating, so much so my wife won't car shop any more. More
fantastic dealership!!! My sales lady was Connie Adney. She was very intelligent and helpful in all aspects of getting me into the vehicle I wanted. She worked very hard to m My sales lady was Connie Adney. She was very intelligent and helpful in all aspects of getting me into the vehicle I wanted. She worked very hard to make sure this experience was as smooth as possible. She provided laugher to lighten the mood and all the answers to my questions.For that I'm Grateful. The finance department was very willing to work with me in getting into my vehicle. This dealership is the real deal. I will be recommending Inskeep Ford to ever I know that is interested in a new vehicle. More
Not friendly Had been hit by a semi so was refered to Inskeep for service. Picked my car up on the 10th after 3 weeks in shop. Noticed my rear window was off and a Had been hit by a semi so was refered to Inskeep for service. Picked my car up on the 10th after 3 weeks in shop. Noticed my rear window was off and about a 2 in gap on driver side so my husband called the next Monday, manger was out all week and would call me following monday. No call following Monday so called Tuesday no return call. Called Wednesday said to bring it in, did right away. Comes out looks and said everything is fine.no it's not because it wasn't like that before. With the weight of snow, ice, hand hail it will eventually give and shatter. Call my husband while manager is out there and husband said we would take for 2nd opinion and if said there was issue we would either bring it back Nd give them the chance to fix it or have it fixed elsewhere and they would receive bill. Relay back to manger and the conversation is done, I get in my car shut the door and start it. The manager OPENS my door bends down to my eye level and begins to talk. He SHOULD have tapped my window to alert me he had something to say. I'm offended and don't know what to say. Door still open I roll my window down and shut my door, he was apparently TOO close and I barely clipped his ear and he walked away. Nervous and shaking I call husband right away to tell him what this man just did. He tells me to leave immediately and called the owner. Who long story short is just as bad as manager of service and pretty much told my husband he didn't care what happened. I go to polic to file a report on intimidation because he clearly over stepped his boundaries. Cop followed me to dealership, and speaks to owner who now all of sudden has a totally different attitude then he did with my husband. Cop said normally happens when they get involved. We will NEVER be back as Lon as the current manager is there. Very rude and disrespectful human being. More
Alan King really is King Visited the dealership on September 17 to look at a F-150. Alan was friendly, courteous and knowledgeable about not only the truck but all Ford produ Visited the dealership on September 17 to look at a F-150. Alan was friendly, courteous and knowledgeable about not only the truck but all Ford products. Communicated with him the following day about trying to purchase the truck and was unsuccessful but he remained cool, calm, and collected, was not pushy at all. Returned the following Monday, test drove a couple Escapes and settled on a 2014 Titanium. Alan remained very professional as did the entire staff. Inskeep Ford maybe a small, local, family owned business that is beyond satisfactory. Ive also done business with service and parts and they are top notch. Will purchase from Inskeep and Alan again More