Capitol City Ford Greenfield
Greenfield, IN
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Ordering a new car on Ford A-Plan Tim Lee, my salesman, greeted me and my wife one Saturday morning and immediately helped us with our order. I was worried that since it was an A-Plan Tim Lee, my salesman, greeted me and my wife one Saturday morning and immediately helped us with our order. I was worried that since it was an A-Plan order that the service I would get would be that reserved for "discount customers." Tim, made the experience very easy to place the order and made it a very enjoyable experience. We were in and out in under 20 minutes. Tim stayed in contact with me via phone and email to keep me apprised of the order. Low and behold, the car arrived much earlier than expected and Tim called to get the paper work going. I arrived earlier than expected, just too excited to pickup the new car I guess, and Tim was ready to take care of me. Tim spent as much time as I needed to train me on syncing my phone to the car and customizing seating and mirror placement. I would definitely recommend Tim to anyone looking for a new Ford. More
Great Experience This was the first new car we have purchased since 2003. Honestly, I was expecting a pushy salesperson trying to show us cars we didn't want. What a s This was the first new car we have purchased since 2003. Honestly, I was expecting a pushy salesperson trying to show us cars we didn't want. What a surprise we received. Tom Roudebush talked to us like old friends. We told him what we were interested in and he never tried to show us anything else at all. We had been pre-approved through our credit union prior to coming in. Tom said he was sure they could get us a better rate. We doubted that would be true. Mark Windler got us almost 2% less on our interest rate. Again, another pleasant surprise! From the moment we walked onto the lot and left with a brand new car three hours later, we were treated with the utmost courtesy and respect. I would recommend Inskeep to everyone. Thanks for making a stressful process anything but stressful!!! More
Excellent as always I have bought three new vehicles from this dealer in the last two years. I have had a great experience each time. I bought from salesman Tim Lee each I have bought three new vehicles from this dealer in the last two years. I have had a great experience each time. I bought from salesman Tim Lee each time and the experience has been flawless. More
Professional, Kind, Informed, Courteous Inskeep Ford is all about customer service. This was personified by salesperson, Connie Adney who made sure that all my needs were met. Highly recomm Inskeep Ford is all about customer service. This was personified by salesperson, Connie Adney who made sure that all my needs were met. Highly recommend! More
Satisfied customer Drove 2 hours to check out a used vehicle we saw online. Kirby met us before hours and had the car ready for us to look at. He was super friendly an Drove 2 hours to check out a used vehicle we saw online. Kirby met us before hours and had the car ready for us to look at. He was super friendly and made us feel completely at home the entire time. We worked out some numbers and were happy with the deal he was able to give us. The entire process lasted no more than an hour and half, and we were on our way! Everything went smoothly and we were so happy with our experience and the friendly people we met while at Inskeep. Thank you Kirby! More
Who knew buying a car could be fun I wasn't hassled at all and Brian Cook, my salesman was kind, helpful and eager to help me get into the car I needed and could afford. I wasn't pushed I wasn't hassled at all and Brian Cook, my salesman was kind, helpful and eager to help me get into the car I needed and could afford. I wasn't pushed into buying anything more expensive and the financing department worked hard to get me the best deal. Buying a car was the best part of my day today. I am thrilled! More
Great experience Positive experience with no pressure and we were treated more like friends than customers. Pat and Tom were great to work with. We were referred to th Positive experience with no pressure and we were treated more like friends than customers. Pat and Tom were great to work with. We were referred to this dealership and we were not disappointed. Highly recommended! More
good experience! Very helpful, answer rall my questions, and did not feel pressured. I would recommend Connie Adney and the rest of Ford Inskeep family. Plus I feel I Very helpful, answer rall my questions, and did not feel pressured. I would recommend Connie Adney and the rest of Ford Inskeep family. Plus I feel I got a fair price for my trade in. More
Great Dealership I have purchased or leased vehicles from Inskeep Ford for over 20 years. They are an excellent dealership to work with and make it easy to buy a new c I have purchased or leased vehicles from Inskeep Ford for over 20 years. They are an excellent dealership to work with and make it easy to buy a new car or truck. More
Dedicated persistence At the end of the model year,finding that vehicle with everything you want on it,is harder to find the longer you wait.I met Connie Adney,and she went At the end of the model year,finding that vehicle with everything you want on it,is harder to find the longer you wait.I met Connie Adney,and she went to work for me.I couldn't have found a more dedicated and determined salesperson.Thanks again,Connie More