Capitol City Ford Greenfield

Jarret walked me through the car buying process this weekend and did a wonderful job. He’s friendly and very knowledgeable. He was able to answer all of my questions and left me feeling well taken care weekend and did a wonderful job. He’s friendly and very knowledgeable. He was able to answer all of my questions and left me feeling well taken care of during the whole experience — would recommend! More

Great experience! This is our second truck from Inskeep and we will buy from here again! Everyone was very kind, patient And I am really happy with the deal we got! This is our second truck from Inskeep and we will buy from here again! Everyone was very kind, patient And I am really happy with the deal we got! Thank you! More

Best new car experience in 35 years! I have purchased over 25 new vehicles in my lifetime. This was the smoothest transaction that I have ever had and it was not an easy one for Inskeep I have purchased over 25 new vehicles in my lifetime. This was the smoothest transaction that I have ever had and it was not an easy one for Inskeep to process. I purchase this vehicle over the internet from Mexico! I arrived the day that I moved back to Illinois and the truck was prepped an even better than I expected. Alan King was amazing from the beginning. Ali Woerner did an outstanding job and efficiently handled the financials so that we could get back on the road to Chicago! I would not hesitate making the 3 hour trip again to purchase another vehicle! Great Job Inskeep Ford team!! More

Great experience. Friendly, efficient and they went out of their way to make our experience exciting. They also celebrated with us on the purchase of our new car! of their way to make our experience exciting. They also celebrated with us on the purchase of our new car! More

Tim Lee did a great job! I appreciate the great job Tim Lee did of finding me the truck I was looking for. Also he did a nice job of keeping me informed of the process along I appreciate the great job Tim Lee did of finding me the truck I was looking for. Also he did a nice job of keeping me informed of the process along the way. Ali did a super job of having things ready to go and taking care of business. More

Excellent Purchase Experience: Just Takes Too Long I have made six vehicle purchases over the years at Inskeep Ford. I like doing business with them because they are local, I don't feel like they give I have made six vehicle purchases over the years at Inskeep Ford. I like doing business with them because they are local, I don't feel like they give me the run-around or a hassle, and they don't bug me after the fact. They are there when I need them, but otherwise they leave me alone. And Inskeep doesn't spend a fortune on television advertising like the constant barrage of auto ads you see from certain Indianapolis car dealers -- which in my mind can only be reflected in a higher price of their vehicles. After all, they have to pay for all those TV ads somehow, don't you think? My sales consultant this time around was Kirby Johnson, who has been with Inskeep Ford for 10 years. He REALLY knows his stuff. He didn't strong-arm me or jerk me around, and I felt that he didn't try to hustle me. A very laid back approach! I appreciate that he trusted me to take a couple of the vehicles for a test drive unaccompanied, and even allowed me to take the vehicle home to let my spouse see it before buying it. As we looked through half a dozen vehicles in which I was interested, he gave me estimated payments off the top of his head that eventually proved to be within $5-$10 of the actual amount. That is pretty impressive and tells me that he is well experienced in his job and knows what he is doing. Ultimately I was able to get a monthly payment $45 LOWER than his estimate following a good credit check, which made me happy since I was already mentally prepared to make the higher payment. Annually that's $540 less in payments, and every little bit counts, you know? FURTHER, Kirby was supposed to get off work at 2 pm that day, but it took seven hours from start to finish to complete the sale from 11 AM to 6 PM, and so he stayed until 6:30 pm -- 4.5 hours late -- to walk me through the features of the vehicle after the sale and financing was complete. I greatly respect Mr. Johnson for doing that, and I recommend him to anyone who may read this. I was very pleased to learn that the 2017 used vehicle I finally chose (that came from a one-owner premium lease with just 29,250 miles on it) still has a 7-year/100,000 mile powertrain warranty as well as free oil changes from Inskeep for the next two years. That was an unexpected bonus for this purchase. My trade-in had unrepairable water damage throughout the interior, so I was also quite pleased that they gave me what I consider a fair trade-in price for an 8-year old vehicle that is in bad shape. I was also very impressed by the professionalism and knowledge of the finance officer, Ali Woerner. She is very business-like of course, as she MUST be in such a position, but she was also friendly and cordial and conversational, which made the complicated paperwork portion of the sale more palatable. I am disappointed with the APR on this transaction, because I have an excellent credit score. But I understand that it is hard to get a great APR on a USED vehicle. However, this 3-year old vehicle is so nice that it FEELS like a new one! [grin] Overall I am always comfortable doing business with Inskeep Ford, and so I recommend this dealership if you are considering purchasing a vehicle. They may not have acres and acres of vehicles like you see on all those nauseating TV ads, but I walked around the lot and had a good look at their inventory, and they have a very good selection of both new and used vehicles. More

Bethany was wonderful! She was Very informative. Was quick and able to get me through the process easily. Would highly recommend her. Thank you so much quick and able to get me through the process easily. Would highly recommend her. Thank you so much More

No Pressure Sales We had not planned to purchase the Expedition at that time. We stopped by to see a used Expedition. Our sales person, Kirby, was very accommodating an We had not planned to purchase the Expedition at that time. We stopped by to see a used Expedition. Our sales person, Kirby, was very accommodating and knowledgeable and did not rush us. When we expressed interest in other vehicles, he quickly offered to get them and allow test drives. We truly feel that he was there for us and not to get a sale. Also, Ali in Finance was a great help. We ended up purchasing a brand new Expedition during the Black Friday sale and could not be more pleased. Even the delivery of the vehicle was top notch! Kirby went through all of the features and the vehicle was cleaned impeccably inside and out. We feel like we were treated outstanding and got a great deal! And that has not happened in a very long time! This experience will be hard to beat! More

Second Car From Alan King Alan has sold my family multiple cars, and this is personally my second car from him. both cars have been bought while I’m active duty and loving out Alan has sold my family multiple cars, and this is personally my second car from him. both cars have been bought while I’m active duty and loving out of state, and he’s been very accommodating in working with me from afar. He has always been great for us in the car buying process. This particular truck was a custom order that he flawlessly executed for me, getting in every last detail. The rest of the buying process was effortless, with the dealership staff handling all the leg work with ease. I highly recommend Inskeep Ford to anyone looking for an easy car buying process. More