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Capitol City Ford Greenfield

Greenfield, IN

4.6
1,197 Reviews

2651 W Main Street

Greenfield, IN

46140

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Showing 1,197 reviews

June 30, 2022

The amount of time this dealership spent with me to explain the features of this vehicle and the level of customer service far exceeded anything I’ve ever experienced! More

by Jackiew0827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King
Jul 05, 2022 -

Capitol City Ford Greenfield responded

Hi Jackie, Thank you for the Five-Star review and for taking the time to share your experience with others. We value your feedback. This helps us benchmark how we are doing. Congratulations on the purchase of your new Bronco.

June 30, 2022

Everyone I dealt with was super nice. Alan, AJ, Ali. Enjoyed doing business with Inskeep Ford. Like the service department when I go for an oil change. More

by jophy335
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan King, Ali Woerner, AJ Dodds
Jul 05, 2022 -

Capitol City Ford Greenfield responded

Thank you for the great review and for taking the time to share your experience with others. Celebrating over 60 years, our loyal customer base has allowed us to enjoy many years of serving our community. From the point of sale to the service of our customer's vehicles into the next vehicle and beyond it is important to us that we deliver an exceptional experience. Great job Alan, AJ, Ali, and Team Inskeep.

June 29, 2022

Was well pleased with the service and experience that I had with my purchase. Everyone involved was very friendly and helpful kind of made you feel at home. Tim was very helpful with presenting the car a 1 More

by Barryburnettgto@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lee, Ali Woerner
Jun 29, 2022 -

Capitol City Ford Greenfield responded

Hi Barry, Thank you for choosing Inskeep Ford and for taking the time to tell others about your experience. Tim is an important part of our team and helps to deliver an outstanding customer experience to our customers. We value him and your business. Congratulations on the purchase of your new vehicle.

June 29, 2022

Our sales man (AJ) was superb. He was very professional, polite and knew his vehicles. We would definitely recommend him to anyone looking for a new car. More

by tiersadecher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dunn, AJ Dodds
Jul 05, 2022 -

Capitol City Ford Greenfield responded

Thank you for choosing Inskeep Ford and for taking the time to share your experience with others. AJ is one of our up-and-comers and is doing a great job. We are very proud of him. Congratulations on the purchase of your new vehicle.

June 25, 2022

Nice people! Friendly and accommodating! Plus the owner brings his dog to work 👍👍 gotta love that! More

by crooksjondavid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King
Jun 28, 2022 -

Capitol City Ford Greenfield responded

Thank you for choosing Inskeep Ford and for taking the time to share your experience. Shelby and Jeff Inskeep are inseparable. Shelby is a black lab rescue and an important part of our team. She loves to visit all the departments daily for treats. We are a Pet-Friendly dealership and love it when our customers bring their furbabies in to help choose their next vehicle or hang out in our service waiting area while their vehicle is being worked on. Pets are Family.

June 24, 2022

Great dealership awesome customer service, works hard to make sure your happy with the process… More

by vav1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King, Ali Woerner
Jun 28, 2022 -

Capitol City Ford Greenfield responded

Congratulations on the purchase of your new vehicle. Thank you for choosing Inskeep Ford. Your feedback is important to us and helps us to benchmark how we are doing. It also helps others to see why they should choose Inskeep Ford. Great job Alan and team.

June 22, 2022

I have lived in Greenfield all of my life. I went to school with Jeff Inskeep and knew his father Fred “back in the day”. Years ago, my wife and I had a positive experience with a Mercury More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Inskeep, Alan King, Ali Woerner, Audrey Sego
Jun 22, 2022 -

Dave responded

My wife and I had a positive experience in dealing with Alan King.

Jun 28, 2022 -

Capitol City Ford Greenfield responded

Hi Dave. Thank you for your loyalty through the years. Celebrating over 60 years of serving the community it is customers like you that have allowed us to enjoy so many years. Congratulations on the purchase of your new Ford Explorer.

June 21, 2022

This is the 5th car I’ve bought through Inskeep, and 4th with Alan! I highly recommend both! Alan offers 100% customer service and support! More

by Kelsey jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King, Ali Woerner
Jun 28, 2022 -

Capitol City Ford Greenfield responded

Hi Kelsey. Thank you for your loyalty and for continuing to choose Inskeep Ford. Congratulations on the purchase of your new Ford Edge. Happy Driving. We love Alan. It is employees like him that help us to deliver a five-star experience.

June 12, 2022

Great experience. The order process was easy, and I was updated as needed. Financial office was great, with no pressure or oversell on add-ons More

by Craigse2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King
Jun 14, 2022 -

Capitol City Ford Greenfield responded

Thank you for taking the time to share your experience. We value your feedback. Congratulations on the purchase of your new vehicle. Thanks for choosing Inskeep Ford.

June 02, 2022

Alan was outstanding! It took Ford 10 months from the order to manufacture and deliver my Mach-e to the dealer. I had worries about whether my order would be honored at th More

by kevin
Recommend Dealer
Yes
Employees Worked With
Alan King, Ali Woerner
Jun 06, 2022 -

Capitol City Ford Greenfield responded

Thank you for your business. We value our relationship with our customers. From point of sale through the life and service of the vehicle into the next one and onward. Thank you for choosing Inskeep Ford. We are fortunate to have a great staff. Alan does a great job and does an outstanding job in delivering an exceptional customer experience. Enjoy your new Mach-E.