Capitol City Ford Greenfield
Greenfield, IN
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Connie was awesome. I went in to buy a specific car (Ford Fusion). I left with a car that I did not even know existed (C-MAX). She took her time with us and helped us make the right purchase. If you asked Fusion). I left with a car that I did not even know existed (C-MAX). She took her time with us and helped us make the right purchase. If you asked me this morning, no way in the world would I say I would purchase a C-MAX Hybrid car today. Connie was very patient with us allowing us to drive 3 different cars. WE LOVE THE CAR! After we narrowed down our decision, Connie and team were kind of enough to run numbers on multiple cars allowing us to look at multiple options to make the purchase. They were quick with just the right detail. While waiting, Connie even went the extra mile contacting our insurance agent to help us add the car to our insurance. She practically took care of the whole thing! Know one has ever done that for me before. Saved me a future call. When we arrived back to the dealership to pickup the car, Mark promptly welcomed us. All the paperwork and loan details are always the most painful part of purchashing anything. Mark was very friendly getting us in an out in no time. During the closing, Mark received a phone call. He quickly denied it telling them he was with a customer. It is a little thing but I appreciated it. On a side note.... I visited several websites looking at many cars. Inskeeps website seemed to be the most user friendly. That was one of the number one factors in getting me to the dealership. It was an over all top to bottom great experience. More
Best experience we have had in a long time. The team we worked with was informative but not pushy. Friendly and honest. We would recommend this dealership to anyone looking for a beautiful new Ford. Conni worked with was informative but not pushy. Friendly and honest. We would recommend this dealership to anyone looking for a beautiful new Ford. Connie is great with her follow-up after the purchase. Very impressive. AND I LOVE MY NEW FORD EDGE More
My overall experience was great due to friendly and attentive customer service. I am also satisfied with the price of my new vehicle. The quality of workmanship of my new car is wonderful and I will attentive customer service. I am also satisfied with the price of my new vehicle. The quality of workmanship of my new car is wonderful and I will definitely recommend the Ford Fusion to family, friends and co-workers. More
Looking for used car with low milage and low price, Tim was great, I felt comfortable discussing our situation with him and he went above my expectations. I will be back as a "long term" customer. Thanks was great, I felt comfortable discussing our situation with him and he went above my expectations. I will be back as a "long term" customer. Thanks "Tim" Darling Lee (no I'm not related) More
Great service very friendly and helpful. Went in looking for a good safe SUV at a good price. Connie was very helpful I recommend anyone to get their vehicle here. for a good safe SUV at a good price. Connie was very helpful I recommend anyone to get their vehicle here. More
Alan was great to work with. He was very patient and thorough in explaining every thing about the new car to me. Very pleased with the service. thorough in explaining every thing about the new car to me. Very pleased with the service. More
Our experience with Innskeep was very good. Connie was very patient with all of our concerns and between her and Pat we were very pleased. I would definitely recommend this dealership. very patient with all of our concerns and between her and Pat we were very pleased. I would definitely recommend this dealership. More
Mr King was very good to answer all our questions, before Mr King was very good to answer all our questions, before and after the sale. He took time to explain how to use the features of the new car, the da Mr King was very good to answer all our questions, before and after the sale. He took time to explain how to use the features of the new car, the day of the sale and a few days after. More
We had a great experience with Alan King!!!! My husband went and was looking for a car for me without me knowing it and he found me the perfect car!! He wanted it to be a suprise so he had Alan and one of went and was looking for a car for me without me knowing it and he found me the perfect car!! He wanted it to be a suprise so he had Alan and one of his co-workers drive my car to a pizza place right down the street so he could come home and get me and take me to dinner!! We parked right by it (me not paying any attention to it) and went and ate! We came out and he said "look someone got a new car" me seeing the paper plate said "yeah thats nice" and was going to get in the truck and he said "it's yours!!" and I said "watever it is not" him being the joker he is and he went and opened the door and got in it and I was so so suprised!!! That was a great way to surprise me I was so excited!!!! He is the best!!! It couldn't of happened any better!!! Thanks Alan King!!! =) More
I have not purchased a car in some time and was not looking forward to the experience. Mark Craft and Brian Cook could not have been more helpful and made the experience wonderful! They were informat looking forward to the experience. Mark Craft and Brian Cook could not have been more helpful and made the experience wonderful! They were informative, honest, knowledgeable, and extremely helpful. They answered questions genuinely and without being pushy, helped me make the best decision for myself and my family. The experience was beyond my expectations. I would absolutely recommend both Brian and Mark to friends and family. Great experience! More