Capitol City Ford Greenfield

Alan was very helpful when we were selecting a new vehicle. He showed us all the new electronic equipment and how to use them. He also help us with the paper work and getting the best deal. vehicle. He showed us all the new electronic equipment and how to use them. He also help us with the paper work and getting the best deal. More

My wife and I purchased a 2013 Ford Escape SEL from Inskeep Ford. Our sales associate was Alan King who was recommended by a friend. Alan did not disappoint us, he is very professional, friendly, and Inskeep Ford. Our sales associate was Alan King who was recommended by a friend. Alan did not disappoint us, he is very professional, friendly, and most important, he is well informed about the various options that are available today on new vehicles. Part of good customer service is having the ability to listen to the customer and having patience with their timeline in possibly purchasing. Alan was there to help us but did not pressure us in a decision. Alan also did a superb job (the best ever) of explaining all the various bells and wihistles on the vehicle when we picked it up. In addition, I spoke more than once with Pat Dunn, the Sales Manager. Pat is well informed and does an excellent job of explaining finance options, the best interest rates, as well as incentives offered by Ford. I felt comfortable that I was getting the best deal for my trade-in and was well informed of finance options, payment amounts, and penalties and fees. I have purchased several vehicles over the years, my experience at Inskeep Ford has been one of my very best experiences. More

Connie was fantastic to work with. It has been a very long time since we had purchased a new vehicle. Connie was very patient. It takes that to work a deal with my husband. He doesn't make decisions too long time since we had purchased a new vehicle. Connie was very patient. It takes that to work a deal with my husband. He doesn't make decisions too quickly. We had started the car buying process at a different dealership and dealt with pushy sales people. That is not at all what it is like to work with Connie and the team at Inskeep. Also, the taurus I wanted was not at any local dealer, so she spent a day at least looking for the exact car I wanted. She found it and had it on the Inskeep lot for me to check out. Once it was here, it was sold. It is nice to get service that is above and beyond, and that is what you get at Inskeep. Thank you again for all of your help. More

Purchased 2013 Expedition XL and Fushion Titanium from Connie Adney. She as well as all staff members involved in the purchasing process were amazing. They were very kind, especially to my children! I wou Connie Adney. She as well as all staff members involved in the purchasing process were amazing. They were very kind, especially to my children! I would certainly recommend Inskeep and the staff to friends an family in the future. More

Excellent customer service. Alan is very knowledgeable and worked very hard to get me the vehicle I wanted. He was very thorough in educating us on all the gadgets of our new car. Thanks for everything and worked very hard to get me the vehicle I wanted. He was very thorough in educating us on all the gadgets of our new car. Thanks for everything Alan! More

I haven't shopped for a car in 9 years. I had visited this dealer first because my husband bought his truck from them. I drove a 2007 Fusion. Tim was VERY nice and did not pressure me at all. On my first this dealer first because my husband bought his truck from them. I drove a 2007 Fusion. Tim was VERY nice and did not pressure me at all. On my first stop, I just looked inside the vehicle. My second stop, Tim assisted me with a test drive. I was still hesitant as this was the only car I had seen at this point. After visiting many other dealerships and driving many other vehicles, I returned to this dealership, and ultimately purchased the 2007 Fusion - the first car I drove. Tim was always accommodating and answered all of my questions. I would recommend him to my friends and will likely come back to him in another 9 years when I am in need of another vehicle. I can't thank him enough for a great experience!!!!!!! More

I have to tell you I visited several of the Indianapolis Ford Dealerships before I went to Inskeep. In hind site I wish I would have gone there first. I purchased my last two vehicles from Tom Wood. I ju Ford Dealerships before I went to Inskeep. In hind site I wish I would have gone there first. I purchased my last two vehicles from Tom Wood. I just could bring myself to go back there. The salesman and area just made me feel uncomfortable. I also went to Andy Mohr Ford in Plainfield (2 times) not only we're they uneducated about their own products they couldn't find vehicles that are listed on their website. Rude is an understatement when the manager came over to work the deal. Their location was not clean either. Disappointed I went to CARMAX what a mistake, I just going to leave it at that. I then called Inskeep I spoke to Pat the manager who was very nice and accommodating, he switched me to Mark who told me about the two Ford Flex they had on their lot. I asked how late they were open and he gave me the hours, he even offered to stay over if I wanted to come that evening. Mark had told me that they were working on a deal on one of the two Flex on their lot. So the next day I called before I went to Greenfield, I got Tim (What a gentlemen)! I asked if the blue flex was still available, he advised it was and offered to move it to the front door due it had started to rain. As stated when I arrived the blue flex was right up front. When I went inside I was greater by Tim and he had the keys ready and a plate so we could take a test drive. After the test drive we went in to talk business, at no time did I feel uncomfortable. Everyone I saw and spoke to was polite and courteous. We were able to come to an agreement on price and they made the transition extremely smooth. If I could rate the employees and my experience at INSKEEP better than GREAT! I would do it, All Indy Ford dealerships should take a trip to Greenfield and take notes on how a professional operation it run. Oh I would be failing Tim if I didn't include that he help with the sync of my phone and setting up the radio. He went above and beyond!!! Great Job! I guess that's what you do when you and your operation is a class act. Thanks So much INSKEEP I've moved my business from Indy to Greenfield, and I will recommend them to everyone I know. More

I came in looking for a vehicle to suit a particular set of needs, and Alan was able to direct me to the exact make and model I wanted with an enticing suite of features. The staff was courteous, Alan was of needs, and Alan was able to direct me to the exact make and model I wanted with an enticing suite of features. The staff was courteous, Alan was quite knowledgeable, and the overall experience was totally enjoyable. More

I gave the rating that I did becasue of the people who work at this dealership. very nice, helped you with your questions, Tim was very good from the first e-mail to the purchase of my 2013 f-150. I woul work at this dealership. very nice, helped you with your questions, Tim was very good from the first e-mail to the purchase of my 2013 f-150. I would buy another vechile from this dealer. I would and do tell everyone where i boiught my new truck. I'm very happy that I went to the dealership and was able to purchase and sign and drive home my new truck. I love it and wouldn't trade it for anything. well a shleby mustang I might think about that.. Over all A+++ rating on the Dealership. More

Our experience with Inskeep Ford was as informative and as pleasant as it has been the last three vichiles that we have purchased from Inskeep. Our salesman was great and we feel we could go to him with a as pleasant as it has been the last three vichiles that we have purchased from Inskeep. Our salesman was great and we feel we could go to him with any issue that might come up. More