
Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
Filter Reviews by Keyword
By Type
Showing 370 reviews
Finally, after 45 years, a FANTASTIC DEALERSHIP I need to give a big shout out to a few of the employees at Capitol CDJR. First, to Jimmy "the Greek" Yilmaz for being a great and honest salesperson I need to give a big shout out to a few of the employees at Capitol CDJR. First, to Jimmy "the Greek" Yilmaz for being a great and honest salesperson. Second to Al Curtis and Jim Satalino, the Sales Managers, for their help, patience and total honesty. Lastly, to Greg Lebeau, the "finance guru" who got me a much better deal than I ever imagined. For me, most visits to the car dealer are exercises in frustration, wasted time, broken promises, higher than usual interest rates, hard sell add ons like paint protection...yada, yada, yada. NONE OF THAT AT CAPITOL. These guys say what they mean and mean what they say. Every single thing they promised they delivered on, and the finance department over-performed for me. If you are in the market for a new or used car, I HIGHLY recommend Capitol. More
Great Dealership Great dealership. Helpful salesmen. Good deal. Easy to deal with. Overall pleasant buying experience. Dealership went extra mile in locating the ve Great dealership. Helpful salesmen. Good deal. Easy to deal with. Overall pleasant buying experience. Dealership went extra mile in locating the vehicle I was looking for. Highly recommended. More
Amazing!! My car broke down unexpectedly, so I was not planning on buying a new car. I was very anxious that I couldn't not find a car so soon. I went to Capit My car broke down unexpectedly, so I was not planning on buying a new car. I was very anxious that I couldn't not find a car so soon. I went to Capitol Chrysler, Vincent Burnop helped me into my new car! Vincent was very understanding of my situation. He showed me different vehicles and explained to me the features on all the vehicles. I had an amazing stress free experience! I strongly recommend Vincent at Capitol Chrysler! More
Amazing customer service. I was very apprehensive about purchasing a car. I have always bought used cars with 100,000+ miles on them. Being a single mom it has been a struggle I was very apprehensive about purchasing a car. I have always bought used cars with 100,000+ miles on them. Being a single mom it has been a struggle to afford anything else. I’ve been working on my credit the last few years in hopes of eventually being able to get approved for a car loan, but unfortunately the car I purchased 6 months ago was on its way out. My score was no where near where I wanted it to be, but recommended by a friend I visit Capitol because at this point the worst they could say is no. I was contacted the same day I sent an inquiry and scheduled an appointment for the following Monday. I was greeted by Jimmy Yilmaz. He was nothing short of wonderful. He made me feel very comfortable explaining my options and reassuring me he could get me into something. We test drove a few vehicles and he talked the entire way explaining all the pros and cons about them all while entertaining my two children. I decided on a Jeep Compass with very low mileage that was the perfect size for my children and I. We filled out the paper work and this man made sure my children were fed paying out of his own pocket for snacks and even went as far as getting them lunch from next door. I was there for about 5 hours and for a 8 and 5 year old that could seem like a life time, but nobody in this establishment seemed bothered by them playing with the tv the 10 bathroom breaks running back and forth and I’m sure they filled an entire wastebasket with empty wrappers from the vending machine 😂😂. Finally I was told the good news I was approved for my car loan. The weight that I felt lifted was indescribable. The peace of mind I have now is better then I could of imagined. I now have a safe reliable car for my family at a price I could afford and all I had to do was take the chance. I will be recommending this dealership to anyone looking to buy a new car or upgrade. More
Excellent Customer Service I bought a car from Nick Goodwin on Saturday and I have never had such an amazing experience with a dealership! The entire staff made us feel like we I bought a car from Nick Goodwin on Saturday and I have never had such an amazing experience with a dealership! The entire staff made us feel like we were family! Nick was never pushy and he is so easy to work with. I highly recommend Capitol and will definitely do future business with them! Amazing customer service and I am super impressed with the overall experience of buying a new car thanks to Nick. More
My Experience Bought my truck from this dealership. Purchasing was typical from a dealer. 2 weeks after i purchased my truck, the cluster lens cracked from the heat Bought my truck from this dealership. Purchasing was typical from a dealer. 2 weeks after i purchased my truck, the cluster lens cracked from the heat. It was an obvious defect in material, brought it back to dealer and they told me its not safety where not fixing it. Sales even tried to blame me for the crack. Horrible customer service. All there interested in is your money. Anything goes wrong with your vehicle they will not stand behind there product or there customers. This should have been covered with no hassle or issue. I even told them i would pay for the part if they covered the labor to have it installed, flat out refused. So, I Talked to two other dealers about issue both dealerships asked me why where they not fixing it, since i had just purchased truck. I will Never recommend them or go back to purchase another vehicle. This is why I’m giving them a 1 star. Very disappointed with how they handle this issue. More
New Car! We recently leased our new Jeep through Capital and could not have been more impressed - Did exactly what they said they would do and when they would We recently leased our new Jeep through Capital and could not have been more impressed - Did exactly what they said they would do and when they would do it. Great service on the part of all involved at Capital and especially the work done by Jimmy Yilmaz - Great customer relationship! More
Smooth experience- Just purchased a used Jeep Grand Cherokee. Given a fair amount on trade, extended warranty and walked out of the dealership happy! Would do busines Just purchased a used Jeep Grand Cherokee. Given a fair amount on trade, extended warranty and walked out of the dealership happy! Would do business with again. More
Friendly Service We bought a new Jeep from Capitol Garage Inc. The entire sales and finance team were friendly, knowledgeable and willing to fulfill any of our request We bought a new Jeep from Capitol Garage Inc. The entire sales and finance team were friendly, knowledgeable and willing to fulfill any of our requests. More
Outstanding service Bought a new Jeep. From sales to financing everyone was polite knowledgeable and very courteous. A pleasant shopping experience. Will be visiting them Bought a new Jeep. From sales to financing everyone was polite knowledgeable and very courteous. A pleasant shopping experience. Will be visiting them again for all my needs. More