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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
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Amazing customer service. I was very apprehensive about purchasing a car. I have always bought used cars with 100,000+ miles on them. Being a single mom it has been a struggle I was very apprehensive about purchasing a car. I have always bought used cars with 100,000+ miles on them. Being a single mom it has been a struggle to afford anything else. I’ve been working on my credit the last few years in hopes of eventually being able to get approved for a car loan, but unfortunately the car I purchased 6 months ago was on its way out. My score was no where near where I wanted it to be, but recommended by a friend I visit Capitol because at this point the worst they could say is no. I was contacted the same day I sent an inquiry and scheduled an appointment for the following Monday. I was greeted by Jimmy Yilmaz. He was nothing short of wonderful. He made me feel very comfortable explaining my options and reassuring me he could get me into something. We test drove a few vehicles and he talked the entire way explaining all the pros and cons about them all while entertaining my two children. I decided on a Jeep Compass with very low mileage that was the perfect size for my children and I. We filled out the paper work and this man made sure my children were fed paying out of his own pocket for snacks and even went as far as getting them lunch from next door. I was there for about 5 hours and for a 8 and 5 year old that could seem like a life time, but nobody in this establishment seemed bothered by them playing with the tv the 10 bathroom breaks running back and forth and I’m sure they filled an entire wastebasket with empty wrappers from the vending machine 😂😂. Finally I was told the good news I was approved for my car loan. The weight that I felt lifted was indescribable. The peace of mind I have now is better then I could of imagined. I now have a safe reliable car for my family at a price I could afford and all I had to do was take the chance. I will be recommending this dealership to anyone looking to buy a new car or upgrade. More
Excellent Customer Service I bought a car from Nick Goodwin on Saturday and I have never had such an amazing experience with a dealership! The entire staff made us feel like we I bought a car from Nick Goodwin on Saturday and I have never had such an amazing experience with a dealership! The entire staff made us feel like we were family! Nick was never pushy and he is so easy to work with. I highly recommend Capitol and will definitely do future business with them! Amazing customer service and I am super impressed with the overall experience of buying a new car thanks to Nick. More
My Experience Bought my truck from this dealership. Purchasing was typical from a dealer. 2 weeks after i purchased my truck, the cluster lens cracked from the heat Bought my truck from this dealership. Purchasing was typical from a dealer. 2 weeks after i purchased my truck, the cluster lens cracked from the heat. It was an obvious defect in material, brought it back to dealer and they told me its not safety where not fixing it. Sales even tried to blame me for the crack. Horrible customer service. All there interested in is your money. Anything goes wrong with your vehicle they will not stand behind there product or there customers. This should have been covered with no hassle or issue. I even told them i would pay for the part if they covered the labor to have it installed, flat out refused. So, I Talked to two other dealers about issue both dealerships asked me why where they not fixing it, since i had just purchased truck. I will Never recommend them or go back to purchase another vehicle. This is why I’m giving them a 1 star. Very disappointed with how they handle this issue. More
New Car! We recently leased our new Jeep through Capital and could not have been more impressed - Did exactly what they said they would do and when they would We recently leased our new Jeep through Capital and could not have been more impressed - Did exactly what they said they would do and when they would do it. Great service on the part of all involved at Capital and especially the work done by Jimmy Yilmaz - Great customer relationship! More
Smooth experience- Just purchased a used Jeep Grand Cherokee. Given a fair amount on trade, extended warranty and walked out of the dealership happy! Would do busines Just purchased a used Jeep Grand Cherokee. Given a fair amount on trade, extended warranty and walked out of the dealership happy! Would do business with again. More
Friendly Service We bought a new Jeep from Capitol Garage Inc. The entire sales and finance team were friendly, knowledgeable and willing to fulfill any of our request We bought a new Jeep from Capitol Garage Inc. The entire sales and finance team were friendly, knowledgeable and willing to fulfill any of our requests. More
Outstanding service Bought a new Jeep. From sales to financing everyone was polite knowledgeable and very courteous. A pleasant shopping experience. Will be visiting them Bought a new Jeep. From sales to financing everyone was polite knowledgeable and very courteous. A pleasant shopping experience. Will be visiting them again for all my needs. More
awesome experience My sales contact Nick Goodwin was incredible ! He displayed excellent knowledge of the vehicle I purchased , He even setup the Bluetooth for me ! Nath My sales contact Nick Goodwin was incredible ! He displayed excellent knowledge of the vehicle I purchased , He even setup the Bluetooth for me ! Nathan and Greg were also top notch . I am very pleased with the whole car buying experience Sincerely Don Campbell More
Excellent Customer service They took their time with me, explained all of my financing options and were very professional, friendly and helpful. They also did exactly what they They took their time with me, explained all of my financing options and were very professional, friendly and helpful. They also did exactly what they promised. More
Friendly and Helpful Service I was looking for my dream Jeep when I stumbled on the Capital. Originally they had a sale going on which caught my eye and they were incredibility fa I was looking for my dream Jeep when I stumbled on the Capital. Originally they had a sale going on which caught my eye and they were incredibility fast to respond to my inquiry. Multiple employees at the Capital talked to me in regards to what I was looking for. It was great, it made me feel important. I made an appointment that day to go down and look at what their lot had to offer me. Within minutes of being greeted they had shown me my Jeep. Without even known every detail of what I wanted yet they found me my dream Jeep. I can not thank them enough! I took it for a test drive, and within a few hours I was driving it off the lot! Thank you Capital and Jimmy! More