Capitol Chevrolet
Salem, OR
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337 Reviews of Capitol Chevrolet
Excellent service Always pleasant and prompt. My next car will also be from Subaru. Very pleased! I appreciate you washing my car. My car was done on time, as promised. Always pleasant and prompt. My next car will also be from Subaru. Very pleased! I appreciate you washing my car. My car was done on time, as promised. More
Delightful customer service & very pleasant waiting room We live about 50 miles from Capitol Chev. Despite having a Subaru dealer in our town, we travel to Salem because of the thoughtful, friendly service w We live about 50 miles from Capitol Chev. Despite having a Subaru dealer in our town, we travel to Salem because of the thoughtful, friendly service we enjoy at CC. We also look forward to "hanging out" in the waiting area. It's always clean & stocked with yummy treats. Service personnel were accurate in the estimated time it would take for service....actually they completed the work earlier than anticipated. All in all, it's always a very pleasurable experience to visit CC Subaru. More
New Subaru lease Excellent and friendly service. I had a rather complicated trade in to deal with but Alex Iker, Germaine, and Chris made it work so I could get a leas Excellent and friendly service. I had a rather complicated trade in to deal with but Alex Iker, Germaine, and Chris made it work so I could get a lease on a new Subaru Forester. I love my new car and am very grateful to these 3 guys. Alex Iker was the salesman and extremely knowledgeable about Subaru's. I was very appreciative of his patience answering my questions. More
Simply Amazing ! My wife, daughter and I went in to look at a couple vehicles, but not to buy. A salesman greeted us while we were looking at a 2019 Traverse, his name My wife, daughter and I went in to look at a couple vehicles, but not to buy. A salesman greeted us while we were looking at a 2019 Traverse, his name was José Cruz. Jose was a very pleasant man and answered all of our questions. He offered to get the keys and take us on a test drive, to which my wife said yes. While my wife was on a test drive my daughter and I started looking at the 2019 Trax. While we were looking at them another salesman came up to us and asked why we did not go on the test drive with Jose, so I told him if my wife wanted it then it doesn’t matter what I think. To that he replied good answer and introduced himself as John. I asked if he was one of the managers or another salesman and he said “I’m just John”. Another very pleasant employee at Capitol Chevrolet that just wanted to see if he could get us anything while we waited. We took him up on the offer and stepped inside to get out of the rain. John also answered all of our questions while we waited. Once my wife and Jose returned from the test drive, she told me that she wanted the vehicle. The saying “happy wife, happy life” ran through my head, so I told Jose to work the numbers and let’s see what we can do. Jose did an amazing job with the numbers and we ended up driving our new 2019 Traverse RS home that day. Frannie was the finance manager that completed our paper work and got us out the door. And of course she was just as friendly as José and John. I think if the staff working there that day was not as pleasant and friendly as they were, we would not have purchased a vehicle that day. Kudo’s to the people at Capitol Chevrolet. The Price Family More
Best Ever Subaru Service People Came in to get a replacement on my headlight on my 2011 Outback and received terrific service again. I love bringing my car to people who care about m Came in to get a replacement on my headlight on my 2011 Outback and received terrific service again. I love bringing my car to people who care about my car as I do. Great job again, Subaru!!!! More
New truck Needed to trade in a 2008 Toyota truck and 2015 Camery Both paid for I know the kelly book price for trade in and truck they had some rebates that I c Needed to trade in a 2008 Toyota truck and 2015 Camery Both paid for I know the kelly book price for trade in and truck they had some rebates that I could use I had a 800 score so was a little set back by high intrust rate I did better with my bank The three men I worked with where great More
Always satisfying. John in Service is a pleasure. He fit in an extra service item for me even though I hadn't let him know in advance I wanted it. The service is trust John in Service is a pleasure. He fit in an extra service item for me even though I hadn't let him know in advance I wanted it. The service is trustworthy and prices are fair and John works there! Thanks. More
Blown oil pressure sensor On our way to a long awaited camping trip our oil pressure sensor light came on and sounded an alarm. It just so happened it was Monday and we were he On our way to a long awaited camping trip our oil pressure sensor light came on and sounded an alarm. It just so happened it was Monday and we were heading thru Salem to get to our camping destination and faith would have it there was capitol Chevrolet. The service staff was very knowledgeable and we were in and out in under five hours. The best part was we bought a new 2018 Silverado truck during that time. This has to be the most positive service and sales experience we have ever been thru. More
great service Very positive experience, Harrison was great to work with! It was the best experience I have had buying a car! ask for Harrison and you will get quali Very positive experience, Harrison was great to work with! It was the best experience I have had buying a car! ask for Harrison and you will get quality service!!! More
Mark makes it easy I am very cynical by nature but after dealing with Mark in the service department 3 times he has earned my trust and loyalty. Even when he is busy he I am very cynical by nature but after dealing with Mark in the service department 3 times he has earned my trust and loyalty. Even when he is busy he takes the time to make sure everything is communicated properly. More