Capitol Cadillac Buick GMC
Greenbelt, MD
68 Reviews of Capitol Cadillac Buick GMC
Jerry Hurwitz is the man!! We have purchased over 50 company vehicles from Jerry for over 35 years and a number of personal vehicles. Every time we work with him it has been a We have purchased over 50 company vehicles from Jerry for over 35 years and a number of personal vehicles. Every time we work with him it has been a great, no nonsense experience. Not only does he work with you get you the vehicle need at the price point you are looking for, but he's there for you on the backside if any issues come up after the sale. His professionalism is something that is above all others. More
Jerry Hurwitz is the best salesman in the world! If you want to have the easiest, & least painful car shopping experience you must go to Jerry! I have leased my last 2 vehicles from Jerry & I will c If you want to have the easiest, & least painful car shopping experience you must go to Jerry! I have leased my last 2 vehicles from Jerry & I will continue to only go thru him (hopefully he does not retire before my next lease is up) for all of my car deals. I live almost an hour away but even if I lived 4 hours away I would continue to go back to him because that’s how great he is! Jerry takes all of the anxiety out of car shopping & he makes it so easy & fun! He has a no pressure approach which is amazing because every salesman I have ever dealt with always puts on the pressure. Jerry is the best salesman you will ever deal with & his customer service is the best. If you need a Cadillac, Buick or GMC go see Jerry, you will not be disappointed!!!! More
Professionalism at its Best Had the best experience with sales Manager Jerry. He really knows his stuff! He said he’s been in the business for like 30 some years and it really sh Had the best experience with sales Manager Jerry. He really knows his stuff! He said he’s been in the business for like 30 some years and it really showed. They had a great selection of GMC’s. It’s a super nice and clean dealership. Will be sending my brother in to take a test drive soon. More
Great purchase experience Jerry made the purchase of my Buick quick. Easy and painless. This is the second vehicle I have purchased at Capitol with Jerry as the salesman. He is Jerry made the purchase of my Buick quick. Easy and painless. This is the second vehicle I have purchased at Capitol with Jerry as the salesman. He is wonderful to work with More
For a Good Time call Jerry Hurwitz!! I dislike shopping for car/trucks. I dislike sales personnel. I am not tolerant of dealership BS. I am the customer that expects it all..........kno I dislike shopping for car/trucks. I dislike sales personnel. I am not tolerant of dealership BS. I am the customer that expects it all..........knowledgeable competent sales personnel, great prices and service. For 30 years Jerry Hurwitz has delivered exactly that every time, every deal without fail. He is not just there to accept my $$$, he has made sure that problems and concerns are promptly and fairly addressed. I "shop" every purchase hard, still Jerry always seals the deal. Gail More
Good sales experience I don’t like shopping for a car at all but had a nice experience Jerry H. He was fair and knowledgeable about options and the models. SG I don’t like shopping for a car at all but had a nice experience Jerry H. He was fair and knowledgeable about options and the models. SG More
Excellent Service, Great Price. Attentive. I am the proverbial difficult customer. I wanted a new truck at a great price. I was referred to Jerry and he did everything he could to satisfy me. I am the proverbial difficult customer. I wanted a new truck at a great price. I was referred to Jerry and he did everything he could to satisfy me. After the sale, Jerry did not stop servicing me. He keeps me informed about service about service and warranty items. He arranged for the service department to do warranty work for me so when I arrived, they were ready to assist me. No waiting, right in and out with minimal fuss. When the time comes for a new truck, Jerry will be the first (and most likely only) person I will call. More
Horrible and Terrible. Never ever go to this place!! I wish that I could give this place negative numbers. Service department is the worst. Period. I strongly advise against dealing with their service de I wish that I could give this place negative numbers. Service department is the worst. Period. I strongly advise against dealing with their service department. There are plenty of other dealerships that treat their customers with respect and dignity. Never again spending my money getting my truck service with Capitol Cadillac Buick GMC!!!!!!! More
Dealership is desperate for money and will cheat you! I wish I can give them 0 stars for the poor service I received. I've never dealt with a dealership this desperate to cheat me out of a few dollars. I I wish I can give them 0 stars for the poor service I received. I've never dealt with a dealership this desperate to cheat me out of a few dollars. I went to Capital Cadillac in greenbelt because my 2016 Buick Encore AC system stopped working this morning. I called in beforehand to confirm my car was under warranty. The shop promised I was covered under warranty just bring it in and they'll take care of everything. I called the tow early in the morning and I did not hear back from the dealership until right before they were about to close. The service rep, Ryan Holcomb, told me that although I am under warranty, work was done on my Buick that is not covered under warranty. Who authorized that? They charged me $160.37...AND I HAVE A BUMPER TO BUMPER WARRANTY, how did that happen? Well, okay... service rep, what did you do? He said they plugged in a plug that was unplugged. I was baffled and my friend agreed to just take me there in person. When I arrived at the shop and asked to get a copy of the invoice I was told that I could not have access to it and furthermore was told that they were not going to release my car unless they received payment and would not offer me a loaner car in the mean time. I'm a nurse working nights and missed my shift over this. I then asked to speak with a manager and was told no one was available and was then met with hostility and disrespect from the entire staff. So it's the weekend and I'm stuck with my car held hostage at the dealership and no other means of transportation until Monday. This has been an exhausting and stressful ordeal that could've been easily resolved. I would not recommended this business to anyone. I had to call Buick's corporate office to investigate this dealership. Proceed with caution. More
Staff changed service rating changed 1st) Charged me to service a battery that I purchase at that dealership, within warranty 2nd) went in for break service, they found and should hav 1st) Charged me to service a battery that I purchase at that dealership, within warranty 2nd) went in for break service, they found and should have recommendation, they proceed with the maintenance repairs and charged me full price without prior approval 3rd) got an scheduled oil change, and my engine light came on, I was miles away from the dealership and had to go back because, my top to the motor oil was missing More