Capitol Acura

I bought my car at night and was not able to see all problems with car. It was never cleaned from previous owner even though I was told it just got out of the detail shop. The interior was covered in problems with car. It was never cleaned from previous owner even though I was told it just got out of the detail shop. The interior was covered in dog hair, there was black stains on the capret which I was easily able to remove with a steam cleaner, carmalized soda in my cup holder, black scuffs covering the roof on the inside and food crumbs all over the floor. When mentioning this to the GM, he never said sorry, only why didn't you bring it back, I live 2 hours away, I would like to think they clean cars before selling them. I also overnighted my check, got a signed confirmation from Fed Ed that they got it, then they called asking where it was. After much, frustration, the GM said they lost my $20,000 check and I would have to overnight another, NEVER did he apologize for losing it. WORST CUSTOMER SERVICE EVER and I manage a hotel, so I know what customer service should be. If my employees don't apologize to an upset guest, even if we didn't do anything wrong, they get in trouble. More

Jill is amazing. She has sold me two cars now, and I recommend anyone go to her. She's honest, not pushy and very friendly. My credit union uses Jill as their representative there and I can see why. She recommend anyone go to her. She's honest, not pushy and very friendly. My credit union uses Jill as their representative there and I can see why. She know her vehicles and isn't afraid to tell you what she really thinks. She actually talked one of my friends out of a sale because she didn't think it was the right time for him - she was right. Of course, my friend went back to her a year later and bought something. I have never dealt with the service dept - can't tell you anything about em. Sales office was very speedy, which was a huge plus. More