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Capitol Acura

San Jose, CA

4.9
97 Reviews

740 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 97 reviews

June 16, 2020

Had pleasant experience. The service was completed even sooner than promised. Service adviser call next day to follow up. I am very satisfied by recall service More

by Mike E
Recommend Dealer
Yes
Employees Worked With
Russell Sauer
Jun 17, 2020 -

Capitol Acura responded

Thank you for the five-star review! We are so glad that you had a pleasant experience with us. We look forward to seeing you again in the future!

June 15, 2020

Tom was great helping ensure my service visit was seamless and easy. He advocated for me and made sure both issues with my car were handled and he also made sure it was done in the timeframe I needed More

by m3valenta
Recommend Dealer
Yes
Employees Worked With
Tom Finlay
Jun 16, 2020 -

Capitol Acura responded

Thank you for taking the time to write a seamless and easy review! We're beyond ecstatic to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future in you need any further auto-related assistance.

June 12, 2020

I’ve had nothing but positive experiences at Acura LG. Russell,the Service Advisor is amazing! He was accommodating, he gifted me w/ a car wash voucher and he went over and beyond to make sure that I was More

by rhondahandy2013
Recommend Dealer
Yes
Employees Worked With
Russell
Jun 13, 2020 -

Capitol Acura responded

Thank you so much for your amazing feedback for Russell. We're happy to know you were well taken care of. Please do not hesitate to reach out if we can do anything else for you!

June 05, 2020

Los Gatos Acura keeps you informed on the progress of your vehicle’s service and let’s you know when areas of concern have been identified. More

by Pdorian
Recommend Dealer
Yes
Employees Worked With
Thomas Finley
Jun 06, 2020 -

Capitol Acura responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

June 02, 2020

It was Great even with what’s happening in the world...Covid-19. The Salesman was positive and Professional as was Finance. I’m Very Happy More

by Ronpmorin
Recommend Dealer
Yes
Employees Worked With
Max Baluch Gets a 10
Jun 03, 2020 -

Capitol Acura responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

May 19, 2020

It was great, wonderful services, very friendly,and fast flexible in everything...the whole staff..love that the gave you a free car wash that's awesome More

by navaivan09
Recommend Dealer
Yes
Employees Worked With
Russell Paul
May 20, 2020 -

Capitol Acura responded

It is wonderful to know of your awesome feedback. Thanks for taking a moment to share what you enjoy about our services. Please feel free to reach out if we can assist with anything else!

May 13, 2020

I have always had good service on repairs, the problem is quickly found and repairs made. My car is older and having issues but it’s a great car so I appreciate LG Acura keeping me on the road. More

by Bellfamilyfive
Recommend Dealer
Yes
Employees Worked With
Service
May 14, 2020 -

Capitol Acura responded

Hi there, thank you so much for the kind words! We're glad to have helped you with your vehicle repairs. It was a pleasure working with you. We hope to see you in the future!

May 01, 2020

Tom Finlay, the service adviser, was very professional in dealing with warranty and service issues. He did a great job in arranging the work and explaining the service items afterwards. The dealership did More

by Gylee
Recommend Dealer
Yes
Employees Worked With
Tom Finlay
May 03, 2020 -

Capitol Acura responded

We will be sure to thank Tom for his great level of care and outstanding communication. Thanks for sharing your service experience. Please let us know if we can help you again. We hope you take care!

April 25, 2020

Was able to get me services the same day. Great job for his services and his fast communication. I would definitely use their services again More

by iamnsxtc
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen
Apr 26, 2020 -

Capitol Acura responded

Thank you so much for taking the time to share your thoughts about the services received and our level of communication. Please let us know if we can do anything else for you! We are here to help.

April 24, 2020

Excellent service for reasonable price. Service department staff very helpful and answered all my questions in a thoughtful and professional manner. The service department staff treats you like a V More

by Bill R
Recommend Dealer
Yes
Employees Worked With
Russ Sauer Service Department
Apr 25, 2020 -

Capitol Acura responded

Thank you for the great review, Bill. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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