Back

Capitol Acura

San Jose, CA

not yet
rated
82 Reviews

740 Capitol Expressway Auto Mall

San Jose, CA

95136

Directions

Filter Reviews By Type

Showing 82 reviews

June 25, 2020

Service Center I have been taking my Acuras to Los Gatos Acura for 20 years, since 2000. The service department has always been very professional and provided excell More

by J-farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Finlay
Jun 26, 2020 -

Capitol Acura responded

Thank you for taking the time to share your excellent service experience with Thomas! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 24, 2020

Our service coordinator was very professional. I would have given 5 stars but for recommending a marginally useful service that I accepted and dealership performed. More

by ARK
Recommend Dealer
Yes
Employees Worked With
Russ Sauer
Jun 25, 2020 -

Capitol Acura responded

Thank you for the great review. We are happy to know that you were satisfied with our services. If you have any concerns, feel free to reach out. We look forward to working with you again.

June 20, 2020

Awesome experience. Staff was very courteous and everything was done in time inspite of the pandemic. They did everything to make me feel comfortable and even offered a loaner More

by Balaji
Recommend Dealer
Yes
Employees Worked With
Thomas (Service)
Jun 21, 2020 -

Capitol Acura responded

Balaji, Thank you so much for taking a moment to share your awesome experience. We definitely want to do all we can to ensure our guests are comfortable. We hope to be of service to you again!

June 19, 2020

Friendly and safe service. Reviewed past service visits and made adjustments for things that were already performed. Russ was knowledgeable and helped make the visit very easy. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Russ in the Service Department
Jun 20, 2020 -

Capitol Acura responded

Thank you for the great review, Fred. We will be sure to thank Russ for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 16, 2020

Had pleasant experience. The service was completed even sooner than promised. Service adviser call next day to follow up. I am very satisfied by recall service More

by Mike E
Recommend Dealer
Yes
Employees Worked With
Russell Sauer
Jun 17, 2020 -

Capitol Acura responded

Thank you for the five-star review! We are so glad that you had a pleasant experience with us. We look forward to seeing you again in the future!

June 16, 2020

The service in the auto service department are very friendly and nice! I will definitely tell my friends who has Acura do service there! Thanks More

by Janeruiz05
Recommend Dealer
Yes
Employees Worked With
Anatoly Nesheret
Jun 17, 2020 -

Capitol Acura responded

Thank you for the 5-star rating and great review! We are delighted to know that our service team was friendly and we appreciate you recommending us. We are always here to help!

June 15, 2020

Tom was great helping ensure my service visit was seamless and easy. He advocated for me and made sure both issues with my car were handled and he also made sure it was done in the timeframe I needed More

by m3valenta
Recommend Dealer
Yes
Employees Worked With
Tom Finlay
Jun 16, 2020 -

Capitol Acura responded

Thank you for taking the time to write a seamless and easy review! We're beyond ecstatic to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future in you need any further auto-related assistance.

June 12, 2020

I’ve had nothing but positive experiences at Acura LG. Russell,the Service Advisor is amazing! He was accommodating, he gifted me w/ a car wash voucher and he went over and beyond to make sure that I was More

by rhondahandy2013
Recommend Dealer
Yes
Employees Worked With
Russell
Jun 13, 2020 -

Capitol Acura responded

Thank you so much for your amazing feedback for Russell. We're happy to know you were well taken care of. Please do not hesitate to reach out if we can do anything else for you!

June 05, 2020

Los Gatos Acura keeps you informed on the progress of your vehicle’s service and let’s you know when areas of concern have been identified. More

by Pdorian
Recommend Dealer
Yes
Employees Worked With
Thomas Finley
Jun 06, 2020 -

Capitol Acura responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

June 02, 2020

It was Great even with what’s happening in the world...Covid-19. The Salesman was positive and Professional as was Finance. I’m Very Happy More

by Ronpmorin
Recommend Dealer
Yes
Employees Worked With
Max Baluch Gets a 10
Jun 03, 2020 -

Capitol Acura responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

...
5
...