Capitol Acura

Very professional. Clean environment. It would have been helpful if the customer was told there is an option to pay online. Since we’re trying to minimize contact. helpful if the customer was told there is an option to pay online. Since we’re trying to minimize contact. More

Russ in Service was great! He reviewed everything and the car was ready quickly. He even provided a car wash coupon after reviewing the paperwork, which I loved. car was ready quickly. He even provided a car wash coupon after reviewing the paperwork, which I loved. More

It was easy from start to finish! Tom Finlay was very helpful with suggesting what was needed and listened to my concerns. He was clear with explaining the process that we’re unclear to me, as my husband helpful with suggesting what was needed and listened to my concerns. He was clear with explaining the process that we’re unclear to me, as my husband usually takes care of our auto maintenances. Thank you, Tom! More

Online service scheduling did not work. Even after confirming online it did not appear in your system. I wasted a visit to your service center. Russ scheduled another appointment during my first visit confirming online it did not appear in your system. I wasted a visit to your service center. Russ scheduled another appointment during my first visit when the job should have been done and got the job done on my second visit. More

I bought a new RDX and I love it. The sales agent Max was extremely energetic and personable. They gave me a Fantastic deal. Thanks Max. extremely energetic and personable. They gave me a Fantastic deal. Thanks Max. More

Always available to make sure the client is satisfied . I had to return for a problem with the door lock system and the technician fixed it immediately. The service department has helped me on numerous occ I had to return for a problem with the door lock system and the technician fixed it immediately. The service department has helped me on numerous occasions with minor problems at no cost to me.. More

Good experience. The staff is as really helpful and fixed the problem within few hours. Explained what was the issue in detail. Thank you for the efforts. Keep it up. the problem within few hours. Explained what was the issue in detail. Thank you for the efforts. Keep it up. More

Competent service. Poor waiting experience Appointment scheduling office in Arizona was not informed about CA Covid-19 regulations. I was scheduled for a shuttle when they are prohibited in CA. Appointment scheduling office in Arizona was not informed about CA Covid-19 regulations. I was scheduled for a shuttle when they are prohibited in CA. Thus I spent 4 hours waiting for service to be completed. I asked for a bottle of water, but none was available. New tires , plus 90,000 mile maintenance was handled efficiently. More

The entire dealership team are amazing and they are all there to assist you, especially the service department. Russell was a huge help. He answered all of my questions and was very helpful. Thank you, Rus there to assist you, especially the service department. Russell was a huge help. He answered all of my questions and was very helpful. Thank you, Russell. More

Their Service department is awesome!! As is service advisor, Russ Sauer! I will buy another Acura MDX because of Russ and service department!! Thank you !! advisor, Russ Sauer! I will buy another Acura MDX because of Russ and service department!! Thank you !! More