
Capitol Acura
San Jose, CA

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Our first service visit and it confirms our contract decision to purchase total maintenance prepayment policy. Tony Aimonetti, guided our purchase with care, thank you Tony. decision to purchase total maintenance prepayment policy. Tony Aimonetti, guided our purchase with care, thank you Tony. More
I needed an A13 service and recovery from a failed Navi disk install. Tom did an excellent job of managing the issues. I am very happy with Tom and Los Gatos Acura but very unhappy with Honda Corp. for t disk install. Tom did an excellent job of managing the issues. I am very happy with Tom and Los Gatos Acura but very unhappy with Honda Corp. for the expensive, error-prone Navi disk process. More
The service team is excellent. They are very patience and check for all my concerns about the car. They make it very easy and I can get the car as expected. check for all my concerns about the car. They make it very easy and I can get the car as expected. More
I received very good service. Everything was done to my satisfaction and in a timely manner. I ESPECIALLY appreciate the option of using a loaner car!! satisfaction and in a timely manner. I ESPECIALLY appreciate the option of using a loaner car!! More
Very professional staff, courteous and friendly,I am very pleased with the work (service) they did in my vehicle, the place is very clean and very sanitized. pleased with the work (service) they did in my vehicle, the place is very clean and very sanitized. More
Very professional, personable, friendly, and honest! I would highly recommend this Acura dealership. After being told from the Stevens Creek dealer our repair would take at least a week to approve, and th would highly recommend this Acura dealership. After being told from the Stevens Creek dealer our repair would take at least a week to approve, and three weeks to complete, with no loaner car available, we went to Los Gatos Acura. On the spot, they gave us a loaner car, kept our car for service and we had your back in one week. What a difference! More
Great group of folks to work with at Los Gatos Acura. Service Advisor Russ went out of his way to accommodate what was needed for my vehicle. Thank you!! Service Advisor Russ went out of his way to accommodate what was needed for my vehicle. Thank you!! More
Excellent service at Los Gatos Acura. Always fixes whatever service issue presented on time and on budget. Friendly service advisors and staff. Highly recommend this dealer. whatever service issue presented on time and on budget. Friendly service advisors and staff. Highly recommend this dealer. More
Took my TLX in for maintenance and back breaks. All work was completed timely and the service coordinator was very friendly. I’ve trusted Los Gatos Acura’s service department for many years! was completed timely and the service coordinator was very friendly. I’ve trusted Los Gatos Acura’s service department for many years! More
We needed a new battery. We were informed that our We needed a new battery. We were informed that our battery was under warranty and would be replaced free. They were able to replace the battery wh We needed a new battery. We were informed that our battery was under warranty and would be replaced free. They were able to replace the battery while I waited. We are very appreciative of Los Gatos Acura’s great customer service. Thanks so much! More