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Capitol Acura

San Jose, CA

not yet
rated
85 Reviews

740 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 85 reviews

October 17, 2020

Our first service visit and it confirms our contract decision to purchase total maintenance prepayment policy. Tony Aimonetti, guided our purchase with care, thank you Tony. More

by Johnhlebovy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Ericsson, Kevin Akbarzadeh, Tony Aimonetti, Sean Weaver
Oct 18, 2020 -

Capitol Acura responded

Thank you so much for the positive review! We are glad you were satisfied with our service and will be sure to thank Tony for you! Have a nice day!

October 16, 2020

I needed an A13 service and recovery from a failed Navi disk install. Tom did an excellent job of managing the issues. I am very happy with Tom and Los Gatos Acura but very unhappy with Honda Corp. for t More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Findlay, Service Advisor
Oct 17, 2020 -

Capitol Acura responded

Mike, Thank you so much for taking a moment of your day to share what a wonderful experience you had working with Tom and Los Gatos Acura! If there's anything further we can assist with, please do not hesitate to reach out.

October 07, 2020

The service team is excellent. They are very patience and check for all my concerns about the car. They make it very easy and I can get the car as expected. More

by Chilan100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aimonetti
Oct 07, 2020 -

Capitol Acura responded

Thanks for the wonderful review! We appreciate the kind words and feedback. Have a great day!

October 07, 2020

I received very good service. Everything was done to my satisfaction and in a timely manner. I ESPECIALLY appreciate the option of using a loaner car!! More

by Tkvargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Oct 08, 2020 -

Capitol Acura responded

Thank you for the positive review and rating! We are happy to know that you were provided with good service and we hope that you will continue to choose us as your dealership!

October 06, 2020

Very professional staff, courteous and friendly,I am very pleased with the work (service) they did in my vehicle, the place is very clean and very sanitized. More

by estebancruz1923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom finlay, Anatoly Nesheret
Oct 07, 2020 -

Capitol Acura responded

Esteban, thank you for the kind review! We appreciate you choosing us to service your vehicle. Have a great day! We look forward to your next visit.

October 01, 2020

Very professional, personable, friendly, and honest! I would highly recommend this Acura dealership. After being told from the Stevens Creek dealer our repair would take at least a week to approve, and th More

by earn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris- Service Dept Manager
Oct 02, 2020 -

Capitol Acura responded

Thank you so much for taking a moment of your day to share your strong recommendation for our services. We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2020

Great group of folks to work with at Los Gatos Acura. Service Advisor Russ went out of his way to accommodate what was needed for my vehicle. Thank you!! More

by LFornshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Service Advisor
Sep 30, 2020 -

Capitol Acura responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Russ. We value your business and we hope that you will continue to visit us!

September 18, 2020

Excellent service at Los Gatos Acura. Always fixes whatever service issue presented on time and on budget. Friendly service advisors and staff. Highly recommend this dealer. More

by Martin754
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tom Findlay
Sep 19, 2020 -

Capitol Acura responded

Martin, thank you for taking the time to share your excellent experience with Tom! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future if you need any further auto-related assistance.

September 16, 2020

Took my TLX in for maintenance and back breaks. All work was completed timely and the service coordinator was very friendly. I’ve trusted Los Gatos Acura’s service department for many years! More

by Cammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Sep 17, 2020 -

Capitol Acura responded

Thank you for the positive review and rating! We are happy to know that you enjoy our Service Department and we hope that you will continue to visit us in the future.

September 16, 2020

We needed a new battery. We were informed that our We needed a new battery. We were informed that our battery was under warranty and would be replaced free. They were able to replace the battery wh More

by RKatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Finlay and Chris Rieger.
Sep 17, 2020 -

Capitol Acura responded

Thank you for the positive review and rating! We are happy to know that we were able to help you with your vehicle and that our team provided great customer service. We appreciate your business and we look forward to any future visits!

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