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Capitol Acura

San Jose, CA

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85 Reviews

740 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 85 reviews

July 04, 2025

Friendly service representative was very helpful. Even with unforeseen issues car was fixed within a day and worked without issue. More

by bmatwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosio
July 04, 2025

We would like to leave a review for George Centeno. He is a wonderful advisor that has followed in the footsteps of our previous one Which at all times is professional and kind. With all follow-up More

by Rajlouny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Centeno and the other service reps
July 01, 2025

Giana P Excellent customer service always keep me informed and updated about my car and the cost, so there are no surprises when picking up my car!! More

by Sheila S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giana P service dept.
December 01, 2020

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura More

by Acura-c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel, Bonnie Ericsson
Dec 02, 2020 -

Capitol Acura responded

We are very happy to have provided you with such a positive service experience! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2020

Russ was very friendly & helpful. The service department did a good job on my car . I am happy the way they handle during the pandemic. More

by Jinnietrinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Dec 02, 2020 -

Capitol Acura responded

First off, thank you much for your review regarding the services provided. We're delighted to know our changes make you feel comfortable and safe. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience!

November 17, 2020

I have used Los Gatos Acura for all my service needs with my 2017 MDX. The advisors have always been helpful and friendly. On this visit the car required several items including the front brakes. The work wa More

by flumeride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell in service
Nov 18, 2020 -

Capitol Acura responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. If there is anything else we can do for you please let us know!

November 14, 2020

Excelent service they treat me like they know me since ever. Make me feel welcome. Service was fast and they informed every single detail. Thank you! More

by Nadia Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel , Mark Maxwell, Victor Tadevosian, Tony Aimonetti, Alex Morales
Nov 14, 2020 -

Capitol Acura responded

Thank you for the great review, Nadia. We are happy to know that you enjoyed our services. We look forward to working with you again.

November 02, 2020

Friendly, honest, customer service was excellent, provided service as promised and on time. Excellent. Yes, I would recommend friends for maintenance and other repair services. More

by minphg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Sauer
Nov 03, 2020 -

Capitol Acura responded

Thank you for the positive feedback! We are happy to know that our team was friendly, honest, and provided excellent customer service. We appreciate you recommending us and we look forward to any future visits!

November 02, 2020

Good job! Excellent service. Compared with other Acura dealers in the region, Los Gatos Acura has demonstrated excellent dealership and better service. I’ll recommend this place to others. More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maxwell, Bonnie Ericsson, Anatoly Nesheret, Victor Tadevosian, Kevin Akbarzadeh, Tony Aimonetti, Alex Morales, Sean Weaver
Nov 03, 2020 -

Capitol Acura responded

Thanks for sharing this positive experience and choosing Los Gatos Acura for your automotive needs. Recommendations are always appreciated and we look forward to the next time we can work with you!

November 01, 2020

Good customer service . Price affordable Fast check out, Good customer service . Price affordable Fast check out, all new and ease vehicle, Good deal no question ask Many used vehicle has very low mile More

by Tri_mlam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aimonetti
Nov 02, 2020 -

Capitol Acura responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again in the future.

Nov 02, 2020 -

Tri_mlam responded

Recommended, to everyone to buy Acura vehicle from this dealer

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