Capital Volkswagen Volvo Porsche

From the time I started the process of ordering my new Porsche Panamera Turbo to it's arrival and delivery, Capital Porsche went out of their way to make the experience effortless and pleasing. Michael Lu Porsche Panamera Turbo to it's arrival and delivery, Capital Porsche went out of their way to make the experience effortless and pleasing. Michael Ludes was informative, communicative, and overall extremely helpful. I got a deal I am very happy with, and a car that I love even more. I will definitely be going back for my next car when my lease is up! More

I've been going to VW's customer service for 2 years and they are extremely friendly, very helpful and the technicians are good at fixing whatever problem I maybe having. I would like to commend them for they are extremely friendly, very helpful and the technicians are good at fixing whatever problem I maybe having. I would like to commend them for great team work and service. Thank you Capital Euro, you're the best :) Sincerely, Deborah Smith More

I usually hate the entire car buying experience. This time was totally different. For one thing, I was not sold a car; they let me buy it! Because I have connections in the industry I knew what I wanted time was totally different. For one thing, I was not sold a car; they let me buy it! Because I have connections in the industry I knew what I wanted and how much I should pay. Mike, the sales manager, gave me a price instantly that I accepted without negotiation. Al, my salesman, showed me the model I wanted and took me for a ride. I was in a hurry and told them I would take the car and to process my credit. I Then left without a signed order or deposit. WE SHOOK HANDS AND CALLED IT A DEAL! When is the last time you could do that at a car dealer? Later that day after processing the paperwork, AND STILL NOT HAVING ANYTHING SIGNED BY ME OR A DEPOSIT, they delivered the car to my office and we signed everything there. I learned long ago that a handshake was more binding than any contract. Times changed and most people no longer believe that. The people at this dealership still believe that. I recommend them to anyone. Paul Regan More

To start off from the beginning - My husband and I stopped by the showroom 3 1/2 years ago around 6.45pm just when they were getting ready to close. Mike and the showroom manager were the only people stopped by the showroom 3 1/2 years ago around 6.45pm just when they were getting ready to close. Mike and the showroom manager were the only people left and they stayed over to help. Now Mike was so patient and well informed that in 1 hour we decided we would buy a Jetta from them. After half an hour of negotiations and not being able to find the right colors and also beginning to waver between a Passat and a Jetta, Mike found a Passat on the lot with the exact color scheme we wanted and talked to his manager about it. We were going to say no to it thinking it would be too expensive but he came back and gave us such an offer that we could not refuse! So we had actually just gone to browse and pass time and we ended up buying the car-not because they were forceful but because they tried so hard to make the best possible deal in our interest. Ever since then I have gone there for my service requirements and never had an issue. Recently I had an issue with my car and I called Mike with my problem because since the first day he has been extremely approachable and always helpful. He worked with Moses to get me a fix which cost me 1/3 of my expected expense. Moses called gave me a prompt turnaround and they had my car fixed within 5 days of my call to Mike. I want to say during this whole episode not once has Capital VW or Mike or Moses made me feel like we sold the car, got the money and now any problem you encounter is yours. Mike, especially being the person that sold me the car, now in Finance, has never referred me off to another sales person or the service department and said that is not my responsibility which is typical attitude of most people in his profession. I have come to like my car so much our next car will be a VW and from nowhere else but Capital Eurocars. Mike is a true gem to your company. And Moses is the best service advisor I have met because he cares for the customers as much as we care for our cars. Thank you again Mike! More

We were just started vacation, driving from Texas to Key West. We started having minor transmission problems and stopped for the night. The next day we called the Tallahassee location and asked if they woul West. We started having minor transmission problems and stopped for the night. The next day we called the Tallahassee location and asked if they would have time to look at the SUV. Mr. Clifton said to stop by. About 10 minutes out we called back to give our ETA. Mr. Clifton was waiting on us. He immediately took the SUV to have it inspected, then came back to fill out the paperwork. They checked for software updates, fluid levels and made sure all linkages were properly aligned. Since we could not stay for transmission work, they made sure the vehicle was safe to drive and the issue will not result in further damage. Our down time due to their quickness was about 1 hour. We found this to be a very professional and courteous experience. More

This is my first leased car. I have had several questions This is my first leased car. I have had several questions regarding warranties & services covered. My interaction with all of the employees has been This is my first leased car. I have had several questions regarding warranties & services covered. My interaction with all of the employees has been great. They are always courteous, helpful & informative and always make sure my appointments are convenient for me. More