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Capital Volkswagen Volvo Porsche

Tallahassee, FL

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1,472 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3963 W Tennessee St

Tallahassee, FL

32304

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Showing 1,472 reviews

March 05, 2013

Al Scott met us in the parking lot where we were looking at Jetta Hybrid's considering purchase. He was friendly and helpful. He was able to talk to us about the vehicle we wanted to trade in and was able More

by PWvM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Scott
Mar 08, 2013 -

Capital Volkswagen Volvo Porsche responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Al Scott will be thrilled to hear your kind words as well. Your Friends at Capital Volkswagen

February 26, 2013

As I was out car shopping, I came in contact with John. He was very friendly, helpful and informative. I would highly recommend John to anyone I know who may be searching for a car! More

by bbodie30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 27, 2013 -

Capital Volkswagen Volvo Porsche responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Capital Volkswagen

February 22, 2013

Al Scott asked me about what I was looking for. I expressed price, utility and some special features. He found a car on the lot that met all of my conditions and had some extra features as well, all More

by dorisT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Scott
February 12, 2013

I have just begun to look for a newer automobile. I came in and looked around the lot and was assisted by Al Scott. He was very friendly, courteous, and helpful. He was very knowable and aware of the automo More

by Patric45343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Scott
Feb 13, 2013 -

Capital Volkswagen Volvo Porsche responded

Congratulations on your new vehicle! Al Scott is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Your Friends at Capital Volkswagen

February 12, 2013

I have just begun to look at a Volvo S60 when Al Scott came over and assisted me. He was very friendly, courtesy and very knowledgeable about the car that I was looking at. I did not buy, but I would reco More

by blazygirl55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Scott
Feb 13, 2013 -

Capital Volkswagen Volvo Porsche responded

Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new S60 purchase and are happy to hear we delivered the service you expect. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future. Your Friends at Capital Volkswagen

January 29, 2013

I took my car in for routine maintenance and was surprised to learn I needed a rather big repair. Lee Woodruff, the Service Manager and Dustin Wheeler, my Service Adviser turned what could have been More

by ILoveMyJetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Wheeler
Jan 30, 2013 -

Capital Volkswagen Volvo Porsche responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Don’t forget to check out our website for specials and cost saving service coupons. Your Friends at Capital Volkswagen

Oct 24, 2015 -

ILoveMyJetta responded

I wrote this review before I found out that Capital Eurocar had not been servicing my transmission at the correct intervals of 40K and 80K miles. It's ironic that I posted this review after my 80K service and I had no idea that they had failed to tell me yet again that it was time to have my transmission serviced. As a result, it is ruined and didn't even make it to 100K miles. If the dealership had done it's job and told me when it was needed, I would still be driving my Jetta today. Instead, it is sitting in their parking lot while we resolve this dispute of who is going to pay for their incompetence. I wish the old Service Manager, Lee Woodruff, was still there. He was kind and level-headed - the exact opposite of Ken Brokaw who fills that position today. I'm looking forward to getting this situation resolved so that I have to walk into Capital Eurocar again.

January 18, 2013

My husband and I walked into the dealership on a service appointment initially. We were not anticipating a buy a new vehicle. We saw a 2012 Routan in the parking lot and asked Victor just to let us sit in i More

by Barbaracmorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Baeza
Jan 25, 2013 -

Capital Volkswagen Volvo Porsche responded

Barbara, thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new Routan. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations. Please feel free to contact us if you have any questions about your vehicle. Remember to visit our website to check out new service specials, money saving coupons and more. Your Friends at Capital Volkswagen

January 09, 2013

Al Scott was an excellent salesman, very knowledgeable, friendly, not pushy and understood what I wanted. The entire staff was great and I would recommend your organization to anyone. More

by Barbara Taff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfreddie Scott
Jan 11, 2013 -

Capital Volkswagen Volvo Porsche responded

Barbara, congratulations on your new vehicle! Alfreddie Scott is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Your Friends at Capital Volkswagen

November 14, 2012

I have purchased over 30 automobiles in my life, and this was the most pleasurable buying experience ever. Michael Ludes was the most knowledgeable, professional, courteous, honest, and cooperative sales per More

by EPerrott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ludes, Michael Ludes
Nov 16, 2012 -

Capital Volkswagen Volvo Porsche responded

Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! Your Friends at Capital Volkswagen

May 19, 2012

Awesome experience. I have also worked with Mike in the past on a 2012 Passat and he was exceptional. I can't begin to explain how nice and professional he was throughout both sales. He has set an extremel More

by HiFox23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ludes
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