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Capital Volkswagen Volvo Porsche

Tallahassee, FL

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1,472 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3963 W Tennessee St

Tallahassee, FL

32304

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Showing 1,472 reviews

March 21, 2014

Thanks Mr. Al Scott for helping my dreams come true!! You have made this experience one that I will never forget. Picking the Volkswagen Jetta 2012 is a great choice for me & again thanks. More

by Thahaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Scott
March 21, 2014

I took our 2010 Jetta in for an oil change and asked Dustin Wheeler if it was ok to look at some 2014 Passats the transport had dropped off behind the security fence. He said, "Sure--go pick one out". More

by tbneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Scott,Dustin Wheeler
March 20, 2014

Keith Welch was easy going, thorough, and laid back. He was prompt to answer any questions that we had and bent over backward to ensure that my family was taken care of. He made the experience enjoyable a More

by phillipskeeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Welch
March 18, 2014

Victor was exceptionally helpful in regards to his assistance with both questions I had on the particular model I purchased (2013 Jetta) and the purchase itself. He has also been diligent in returning More

by EHutsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Baeza
Mar 19, 2014 -

Capital Volkswagen Volvo Porsche responded

Thank you for the 5-Star review and we are happy to hear that you are very satisfied with your new Jetta. We are also delighted to hear that Victor Baeza was helpful and assisted you on the questions you had on the Jetta. Enjoy your new vehicle and let us know if you need anything. Regards, Capital Volkswagen

March 17, 2014

We just stopped in to check out what was available, with plenty of time before we really needed to purchase a new car (we have our first baby on the way), and even though we let him know we weren't likely t More

by BillBeers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ludes, Michael Ludes
Mar 19, 2014 -

Capital Volkswagen Volvo Porsche responded

Bill, congratulations on your new car. We realize you have several choices when buying a car and thank you for choosing Capital Volkswagen. Michael Ludes is a great asset to our team and glad he was able to find the right car that meets your family needs. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. Regards, Capital Volkswagen

March 14, 2014

It was a pleasure to deal with Victor and the rest of the team. Straight forward sales and no BS or drama. Easily answered all my questions and concerns and made the whole process a breeze. Would definitely More

by cronson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Baeza
Mar 17, 2014 -

Capital Volkswagen Volvo Porsche responded

We are thrilled to hear of your satisfaction with Victor Baeza here at Capital Volkswagen. It is customers like you that make our job such a joy to do day in and day out. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Regards, Capital Volkswagen

March 14, 2014

Excellent customer service. Came in looking for a new car, found a certified pre-owned that was exactly what we wanted. I had some concerns about a couple of things encountered during the purchase of the More

by Jarcaplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Crawford Atkins,Wayne Burnam,Kevin Rebholz
Mar 17, 2014 -

Capital Volkswagen Volvo Porsche responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Were glad to hear that all your concerns have been resolved. If you have any other concerns or questions, please don't hesitate contacting us. Sincerely, Crown Volkswagen

March 07, 2014

Have worked with Cameron for several years now, and he is wonderful. Best service department I've worked with. Too bad the sales side of this dealership is not up to the same excellent standards. Wayne Burna More

by jmills_tally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cameron Clifton
Mar 10, 2014 -

Capital Volkswagen Volvo Porsche responded

We would like to extend our most sincere gratitude to you for taking the time to write this review and for your loyalty to Capital Volkswagen over the years. . We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future. Regards, Capital Volkswagen

March 06, 2014

Al was very helpful when I was looking for my new car. I knew what model I wanted but couldn't decide on a color. Al tracked down colors and availability for me. He went over all the electronics for us, se More

by calicisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Scott
Mar 07, 2014 -

Capital Volkswagen Volvo Porsche responded

On behalf of all of us here at Capital Volkswagen, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Al Scott is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Sincerely, Capital Volkswagen

March 05, 2014

Michael Ludes made it easy for me to get into my new Porsche. Though I'm originally from Florida my military service brought me to South Carolina. Regardless Michael and his team took care of me as if t More

by wes1679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ludes, Michael Ludes, Cameron Clifton
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