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Capital Volkswagen Volvo Porsche

Tallahassee, FL

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1,472 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3963 W Tennessee St

Tallahassee, FL

32304

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Showing 1,472 reviews

February 02, 2023

I purchased my Volkswagen Jetta in January 2023 at Capital Volkswagen, and received excellent and courteous service there from Will Singleton. Mr. Singleton assisted me with the purchase in a very fr More

by Monica B.
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Will Singleton did a great job working with me to choose a vehicle. I came to the dealership with the intent on buying a S90, but on the test drive i found it to have excessive road noise on the interstate More

by mmamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Capital Volkswagen Volvo Porsche responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Will took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

October 01, 2022

We have consistently had great sales and service experiences at Capitol. No wonder we keep coming back! Cullen Griffin is a knowledgeable, personable, and friendly sales professionsl. He also pays a More

by kaycars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cullen Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Capital Volkswagen Volvo Porsche responded

Thank you so much for your wonderful review! We are honored by your repeat business, and we are so glad that Cullen consistently takes great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

October 01, 2022

Dustin Wheeler consistently provides excellent assistance when our vehicle requires service. He is thorough and clear in explaining what needs to be done, and provides regular updates throughout the process. More

by kaycars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Capital Volkswagen Volvo Porsche responded

Thank you for leaving Dustin this positive review! Offering thorough and efficient service is so important to us, and we are glad that Dustin provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 23, 2022

The peoples are friendly. shuttle service is good. Some prices are very high, eg. to change only battery. $800 is too much More

by mohammad.ghaffari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

I was very pleased with Brad Snyder. He was not pushy and very helpful getting me in the car I wanted! I would recommend to friends! More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Beattie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Capital Volkswagen Volvo Porsche responded

Nicole, Thank you for leaving Brad this positive review and recommendation! We are so glad that he took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

September 21, 2022

I received excellent customer service from Aubrey Keith at Capital Volkswagen and appreciate all of her help in getting me a brand new Volkswagen Arteon. Everyone at the dealership was very friendly and h More

by cathypolite1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Capital Volkswagen Volvo Porsche responded

Cathy, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Aubrey could provide you with top-notch service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Volkswagen- on behalf of the entire team!

September 20, 2022

Adam Kelly was an excellent sales representative. He was knowledgeable and forthright in his information regarding the car we purchased. He was polite and responded to all our questions appropriately More

by beckyanddana@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

beckyanddana@gmail.com responded

Highly recommend Adam Kelly as a representative of Capital Volvo. Professional, knowledgeable and polite to us

Sep 22, 2022 -

Capital Volkswagen Volvo Porsche responded

Becky and Ana, Thank you so much for your positive review! We are happy to hear that Adam took great care of you, and he will be honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

September 20, 2022

When they say no one is 5 starts try these one and tell me that! More

by Tonimiller31606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crawford Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Capital Volkswagen Volvo Porsche responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. It is our pleasure to serve you, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

September 19, 2022

This dealership is awesome. Great service, awesome staff, the best you can find. Dustin Wheeler is one of the best Service Reps I have worked with. He is always so professional More

by npc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Capital Volkswagen Volvo Porsche responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are glad that Dustin's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

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