Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear about your positive experiences with Chris Smith and our collision center. Providing knowledgeable and helpful service is always our aim, and we're delighted that we could make your car look brand new after the accident. Your recommendation means a lot to us, and we're grateful for your continued business. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for taking the time to recognize Scott L. and sharing your positive experience with us! We're delighted to hear that he provided you with excellent knowledge and top-notch customer service. Delivering fast and efficient service is always our goal, and we're thrilled that Scott ensured your visit was nothing short of exceptional. We truly appreciate your kind words and look forward to serving you again at Capital Toyota!

Capital Toyota, Inc. responded

Thank you for your kind words! Providing good, prompt, and thorough service is our top priority, and we're thrilled to hear that we've met your expectations. We take great pride in our team's dedication to being polite, helpful, and knowledgeable, and it's wonderful to know that their efforts have made a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service at Capital Toyota!

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're delighted to hear that you found our team to be friendly and that our service technician honored your appointments while keeping wait times to a minimum. Providing efficient and reliable service is a top priority for us at Capital Toyota. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our service center at Capital Toyota. Providing quick and easy routine maintenance with great customer service is our priority, and we're thrilled that we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear that Scott consistently provides you with excellent service at Capital Toyota. Delivering helpful explanations and prompt responses to your questions are just some of the ways we strive to exceed your expectations. If there's anything else you need assistance with or if you have any further questions, please don't hesitate to reach out. We're always here to help!

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you had a prompt and professional experience at Capital Toyota and that we respected your time during the service on your Tacoma. Providing efficient service while respecting our customers' time is a priority for us, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

Capital Toyota, Inc. responded

We're thrilled to hear about the positive experience your sister and brother had at Capital Toyota! Providing prompt, courteous, and competent service is our priority, and we're delighted that we could meet their expectations. If there's anything else we can assist you or your family with, please don't hesitate to reach out. We're here to help in any way we can!

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you found our service at Capital Toyota to be service-oriented and transparent regarding costs and repair needs. Providing clear communication and being punctual are essential aspects of our commitment to excellent customer service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!