Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for your great feedback! We’re delighted to hear that our service team exceeded your expectations by completing your cabin air filter change ahead of schedule. It’s always our goal to provide fantastic service, and we’re glad you had a positive experience. Thank you for choosing Capital Toyota, and we look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with our service writers and appreciated our clean waiting area. It's great to know that our team’s respectfulness and professionalism stood out to you. We take pride in managing a high volume of vehicles daily while maintaining top-notch service, and your recognition means a lot to us. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We're thrilled to hear that your car-buying experience with us was the easiest you've ever had. It’s wonderful to know that you’ve chosen to purchase two vehicles from us in just three months. Your loyalty means a lot to us, and we’re delighted to have earned your trust and satisfaction. We look forward to continuing to serve you and making every visit as smooth and enjoyable as possible.

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you found our team friendly, courteous, and professional. It's great to know that you enjoyed our clean and comfortable waiting room and the complimentary coffee. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do for you, please let us know.

Capital Toyota, Inc. responded

Thank you so much for your glowing review! We're thrilled to hear that you had a great, friendly, and quick experience with both our sales and service departments. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you or anyone you know in the Chattanooga area, please don't hesitate to reach out.

Capital Toyota, Inc. responded

Thank you so much for your positive feedback! We're delighted to hear that your experience with us at Capital Toyota has always been easy, quick, and efficient. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you or anyone you know who might need our services, please don't hesitate to reach out.

Capital Toyota, Inc. responded

Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with the tire bead leak. We understand your frustration, especially since you've dealt with a similar issue before. We appreciate your feedback and want to ensure we resolve this properly for you. Please feel free to contact us directly so we can schedule a time to address the problem without requiring you to make multiple visits. Your satisfaction is important to us, and we're committed to providing a solution that meets your expectations. Thank you for your understanding, and we look forward to assisting you further.

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and received excellent customer service. Ensuring your car is safe and meeting all your needs is our top priority. We appreciate your trust and look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our team to be nice and helpful and our facility to be clean and welcoming. It’s great to know that we could address your routine maintenance and recall issue efficiently and to your satisfaction. If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future!