Capital Toyota, Inc. - Service Center
Chattanooga, TN
465 Reviews of Capital Toyota, Inc. - Service Center
Absolutely outstanding all the way around! I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they ar I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they are also very quick. Could not ask for a better dealership. More
Best service department I have ever experienced I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service Department. While I always dreaded taking my car into the other dealerships for service; I look forward to going to Capital.. I have recommended Capital to many people and my family have bought 8 vehicles at Capital. More
We were lied to and overcharged for services They said we were asked before they put a cabin filter in our new truck but we were not and they charged us for the installation of the wiper blades t They said we were asked before they put a cabin filter in our new truck but we were not and they charged us for the installation of the wiper blades that were already twenty dollars a piece. I tried to talk to the service department but this guy Marty was a real jerk about it. Not to mention they charged us a significant amount more than other places and we had to wait for over an hour so we will not be going back More
Excellent purchase and service experience! Took my 2018 4Runner to the Service Dept to have runner boards mounted...Alfred Odister, my salesman, who has just been incredible, took care of arran Took my 2018 4Runner to the Service Dept to have runner boards mounted...Alfred Odister, my salesman, who has just been incredible, took care of arranging my service and appt. I need to mention, I work with several Toyota owners who have also purchased their Toyota from Capital...and all have been extremely pleased...My Director and her family have owned 7 ! I've worked with her for the last 20 years and Toyota is all I've seen her drive. So my first experience with their Service Dept was absolutely excellent! They are so nice, professional, efficient, and provide such good customer service. Super nice and comfortable waiting area as well. Anyway, all the rave reviews are proving true! I'm thinking my 4Runner will be the best purchase my family has made. It's nice to have such confidence in both our vehicle and the future care of it. More
Great Service Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extreme Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extremely helpful. I would highly recommend Capital Toyota Service Department. More
Great service! Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go in less than 1 hour. Highly recommend Capital Toyota as the place to buy and have serviced your car. Great set of folks! More
Quick oil change My Avalon is ten years old this year. It is a well-taken-care-of car and I am happy with it’s performance over the years. I always take it to Calipol My Avalon is ten years old this year. It is a well-taken-care-of car and I am happy with it’s performance over the years. I always take it to Calipol Toyota when it needs something. The service is usually quick and all of the personnel with whom I come in contact are personable and helpful. When I go to get the car, I don’t have to wait all day for someone to get it. I am retired and do not plan to buy a new car soon. I will continue to trust Capitol Toyota. More
Ralph Paty loves his Lexus friends like family Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams at Capital Lexus are a family and they treat you like family. They love what they do and it shows. They are always there for you and go the extra mile to guarantee your satisfaction. I am a widow and recently my car was in an accident and the rear had major damage. After the repair work was finished, I asked Ralph to inspect the workmanship for any flaws and he was right there for me. It is wonderful to have people like Ralph Paty who you can trust and rely upon to help maintain the care and service of your car. I am very grateful and thankful for his expertise. If you are looking for a Lexus, please go and see Ralph Paty and join the "Lexus Family". More
Efficient and friendly We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! More
Excellent Service Department The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfor The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfortable during their wait time. World recommend to anyone needing service or repair. More