Capital Toyota, Inc. - Service Center
Chattanooga, TN
460 Reviews of Capital Toyota, Inc. - Service Center
Andrew went over and beyond in providing excellent customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehi customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehicle. More
2 hours for an oil change. Why? Appointment was at 2, out at 4:05pm. at 4:05pm. More
I have been bring my car for service for about 7yrs; i love my camry; plan on buying another as i approach retirement age. love my camry; plan on buying another as i approach retirement age. More
It was a busy day at the dealership, and the service adviser arranged for me to be taken home and picked up when the work was finished. adviser arranged for me to be taken home and picked up when the work was finished. More
Have bought 3 cars there and been very pleased with them. They are very courteous and always accommodating. Will continue to use them in the future. They are very courteous and always accommodating. Will continue to use them in the future. More
I took my 2006 Toyota Tundra SR5, that I bought in January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts as the 4.7L Tundra requires it every 100,000 miles. I was told there was no date stamp on the timing belt and that it was the original one. It was going to be over 1k for the Timing Belt Kit and Labor. I instead opted to buy the kit myself and install at home for over 200 dollars. As I’m taking off the timing belt, I’m looking at it and it’s got good tread on it. Turns out there’s a date stamp on it from June 2018. All the time, effort, and money could’ve been saved. I’m unable to returned the kit I purchased but I know need the tensioner that I pulled off to get the timing belt off. I’m not pleased with the outcome. More
Fast service. My car was ready in the time frame that he stated when I brought it in stated when I brought it in More
Very friendly and courteous. Took my car in for service on time and the wait was reasonable. on time and the wait was reasonable. More
Efficient, clean and very helpful. Explained service that was needed. Work was completed in a reasonable length of time. was needed. Work was completed in a reasonable length of time. More
Prompt, professional and courteous service every time; very pleased with my 2020 Tacoma and with Capital Toyota. very pleased with my 2020 Tacoma and with Capital Toyota. More