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Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
460 Reviews

460 Reviews of Capital Toyota, Inc. - Service Center

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April 18, 2022

We love Capital Toyota and the service department, we would never go anywhere else. We have owned At least 6 Toyota’s and are very happy. More

by imhalvorsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Capital Toyota, Inc. responded

We are so happy to hear that you continue to enjoy being a part of the Capital Toyota family!

April 15, 2022

Our service representative was great! He took the time to really make us feel welcome! It wa a very professional and pleasant experience! More

by Gary Field
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Capital Toyota, Inc. responded

Hi Gary and thank you for the great review!

April 11, 2022

Awesome service and staff Clean and tidy waiting area Alway a welcoming environment We will be back to buy tires More

by moorejojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review!

April 09, 2022

Very helpful staff. Explained what was going on and all the financial cost. Would recommend More

by heatherbee727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Capital Toyota, Inc. responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

April 08, 2022

I’ve been doing business with them sence 1982 being good to my family and very good service all those years. I would tell anyone to go to them for anything a car or service. More

by Lebronclick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie thatcher, Jack Antinore, Autumn Whaley, Faith Ann Conrady
Apr 08, 2022 -

Capital Toyota, Inc. responded

Thank you Lebron for the great review and thank you for being such a long-time customer!

April 08, 2022

Capital Toyota Service takes great care of my Toyota and does it right the first time. Capital has serviced this vehicle for 230k miles and the sequoia before this for 100k miles. I won't take it anywhere More

by jrewcastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Capital Toyota, Inc. responded

We are incredibly grateful that you took the time out to leave us a 5-Star Dealer Rater review.

April 04, 2022

Easy to set a service appointment on line. Informative on upcoming service needed to be done More

by carolynhoward2578
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Capital Toyota, Inc. responded

Hi Carolyn and thank you for the great review!

March 30, 2022

Staff was helpful & efficient. Pleasant & courteous. Attention to your needs. I am walking w cane temporarily and each person was helpful & supportive. More

by Sharlinda
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Older gentleman greeted mw as arrived back to pick up my car very attentive & pleasant seemed to be the staff who received car & assisted you back to your car when ready to go.
Apr 08, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review Sharlinda!

March 23, 2022

Capital has always handled things quickly and efficiently. You arrange a service time, the folks are nice, and the service is timely. More

by d28dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

March 18, 2022

They are always very friendly and a pleasure to visit. They finished my truck in less time than expected and it was greatly appreciated! More

by Oneida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

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