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Capital Toyota, Inc. - Service Center
Chattanooga, TN
460 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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460 Reviews of Capital Toyota, Inc. - Service Center
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June 28, 2022
Always professional and very courteous. Service is prompt…car is often ready before I get comfortable in the lounge. Very nice lounge to wait for your car. Highly recommend. Service is prompt…car is often ready before I get comfortable in the lounge. Very nice lounge to wait for your car. Highly recommend. More
by bramlettejenny4
June 25, 2022
I have always had great experience with sales and service. All of the associates are great. Thanks to all. service. All of the associates are great. Thanks to all. More
by Janethclark
Employees Worked With
Other Employees :
Faith Ann Conrady
June 22, 2022
Scheduled a time and didn’t have to wait to be greeted. Told me about how much time it would be then relaxed in the waiting area. They came and got me a little early and was on my way in a few minutes. Gr Told me about how much time it would be then relaxed in the waiting area. They came and got me a little early and was on my way in a few minutes. Great service. Would recommend to anyone. More
by James
Employees Worked With
June 17, 2022
Great efficient service by friendly staff that communicates well with their customers. I highly recommend this dealership. communicates well with their customers. I highly recommend this dealership. More
by danielcaranda
Employees Worked With
June 17, 2022
Service is performed accurately and efficiently with courtesy. Additional seating in large atrium area would be nice. courtesy. Additional seating in large atrium area would be nice. More
by grace4all4ever
June 14, 2022
All employees very friendly and helpful. Service group always explains all details; invoices easy to understand. Service group always explains all details; invoices easy to understand. More
by DKE
June 11, 2022
Awesome dealership first dealership I’ve ever encountered or used over the years would not ever take it anywhere else or used over the years would not ever take it anywhere else More
by Conniew4hts
May 26, 2022
1 star review. Nearly every time I have been at Capital Toyota, the appointment has taken significantly longer than the salesman told me it would. In my experiences Nearly every time I have been at Capital Toyota, the appointment has taken significantly longer than the salesman told me it would. In my experiences there, they have almost always not put something back correctly on my car. 2 out of my last 3 visits have costed far too much and the job has not been done well, as shown by the mechanics not putting my hubcaps back on correctly. More
by Adam
May 23, 2022
Service was good, however I was quoted $75 to have a new key programmed when I made the appointment. When I arrived at the dealer I was told it would be $150. After bringing the issue to the dealer attentio key programmed when I made the appointment. When I arrived at the dealer I was told it would be $150. After bringing the issue to the dealer attention, through dealer tater, they worked hard to resolve the issue, and make sure this does not happen to other customers. Very happy with the customer service. More
by shanmcdaniel
Employees Worked With
