Capital Toyota, Inc. - Service Center

Chris was our service agent. He did a great job! The experience at Capital Toyota was excellent! He did a great job! The experience at Capital Toyota was excellent! More

Had my car serviced this morning and couldn’t have had a better experience. Was gonna leave it for the day, even though it was a minor service, but before my ride arrived they were done. In just 45 minute better experience. Was gonna leave it for the day, even though it was a minor service, but before my ride arrived they were done. In just 45 minutes! Fast and efficient! More

We were on a long road trip when engine light came on. The Capital team, Brody, James and Mark graciously serviced our vehicle 30 minutes before closing on a Saturday afternoon. They diagnosed and repla The Capital team, Brody, James and Mark graciously serviced our vehicle 30 minutes before closing on a Saturday afternoon. They diagnosed and replaced the part so quickly and even said "thank you for letting us be of service to you"! We were confident a Toyota dealer would take care of us but never expected this exceptional level of hospitality and service to folks just passing through. The community is fortunate to have this team to turn to when you need the experts most! 5 of 5 stars! More

Very good service. I apologize to service rep for thinking it was time for an oil change when it wasn't time. Asked about what had happened to the weather app and he e I apologize to service rep for thinking it was time for an oil change when it wasn't time. Asked about what had happened to the weather app and he explained that in the future sometime the screen would prompt me to update and the weather app would function again. Well, as soon as I started the car it prompted for an update and now weather app is functioning. Thanks for the advice and being patient with me. More

Love the service, not the wait. 1 hour 20 mins after my appointment my car was taken back. Too long to wait for an oil change. 1 hour 20 mins after my appointment my car was taken back. Too long to wait for an oil change. More

Gary in Service and Debbie the Valet driver were excellent, and communicated well. Will be back again next time I need service! excellent, and communicated well. Will be back again next time I need service! More

Have told me 3 times they would book my appointment for window tinting. After more than a year, they still haven’t bothered. Very high prices on tires. window tinting. After more than a year, they still haven’t bothered. Very high prices on tires. More

This dealership is always great with communication and excellent customer service. We love the valet! excellent customer service. We love the valet! More

Everyone I had contact with in the service department was friendly and helpful. They completed my service in less than expected time too! friendly and helpful. They completed my service in less than expected time too! More

Rodney was excellent. Received the car and coordinated the process, but much more importantly give some advice on how to deal with some scratches and damage on the bumper Received the car and coordinated the process, but much more importantly give some advice on how to deal with some scratches and damage on the bumper. Spend some time and effort himself on trying to help fix it. Just a great guy and with a good sarcastic sense of humor to boot. More