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Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
460 Reviews

460 Reviews of Capital Toyota, Inc. - Service Center

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August 31, 2022

Confusion about type of oil to use for oil change on Rav 4. Friendly service More

by jerrypond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Thacker and James
August 29, 2022

Didn’t take long at all and covered all areas of my car very oleased More

by Navymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Capital Toyota, Inc. responded

Thank you for the 5-star review!

August 26, 2022

Staff was very pleasant and accommodating. Service was prompt. Waiting area was very comfortable. I’m from out of state and I’m glad I decided to have my vehicle serviced with them before head More

by Roy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Sep 02, 2022 -

Capital Toyota, Inc. responded

Hi Roy and thank you for the great review! Hope you had a great drive home!

August 24, 2022

Great job by all keep up the good job. Wish they would bring back the driver to drop you off at work and pick you back up. More

by Heardfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review! Did you know we offer valet service?

August 23, 2022

As always they were courteous and helpful and friendly. I feel like they are honest. More

by Linda.pfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Linda.pfit responded

Thank you for having my best interest at heart and for making every visit pleasant.

August 23, 2022

Always great service! Richard is the Best! Although everyone is super nice! Worth the drive from Dalton! More

by S Jamison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review as well as the effort you put into coming to see us!

Sep 02, 2022 -

S Jamison responded

Great Service! Service SELLS 😊

August 22, 2022

Always do a good job on my 202i Camry on time with appointment and knowledgeable every time More

by Jdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Antinore, Faith Ann Conrady
Aug 22, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

August 18, 2022

Clean, friendly, easy to deal with Service department is very through Would highly recommend this dealership More

by babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

August 17, 2022

we were traveling when it became time to have our car serviced Capital Toyota was on our route and were able to work us in they were a plesiosaur to deal with More

by jackmccrory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

August 13, 2022

Always a great experience at Capital. You will be taken care of in a timely manner and well informed. A+++++ More

by chris albritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Capital Toyota, Inc. responded

Hi Chris and thank you for the great review!

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