Capital Toyota, Inc. - Service Center
Chattanooga, TN
460 Reviews of Capital Toyota, Inc. - Service Center
Very Professional. Let us know what was happening, checked for any recalls and explained everything to us when we were done. They did not try upsell any unnecessary s Let us know what was happening, checked for any recalls and explained everything to us when we were done. They did not try upsell any unnecessary service. Over great experience. More
I had a 30k mile service and a recall performed. The service manager worked hard to get me out of there quickly. The service manager worked hard to get me out of there quickly. More
Had oil change completed and they forgot to reset the maintenance reminder for the 2 nd time in a row. Details matter maintenance reminder for the 2 nd time in a row. Details matter More
Great service,just one suggestion,leave a TV remote in the waiting area so clients can change channels,Disney gets a bit much after an hour,wanted to watch CNBC rather. Did request that the service adviso the waiting area so clients can change channels,Disney gets a bit much after an hour,wanted to watch CNBC rather. Did request that the service advisor change it but he never did! More
The staff were very virtuous and did a great job at meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You More
Very good very good very good except for this survey which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another s which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another survey for you More
Excellent service…. On time… professional and thorough….. Once again (why 15 words??)…..excellent service today On time… professional and thorough….. Once again (why 15 words??)…..excellent service today More
They verified that I actually needed the tires before installing them. Expected wait time that was given was actually exceeded installing them. Expected wait time that was given was actually exceeded More
Very prompt, professional and completed work as requested. One of the more pleasant dealer experiences requested. One of the more pleasant dealer experiences More
I have had four great experiences at Capital Toyota. The first was the day of purchase and the next three have been Toyota care maintainence schedule appointments. All were handled very professionally The first was the day of purchase and the next three have been Toyota care maintainence schedule appointments. All were handled very professionally and in efficient manner. I would definitely recommend this dealership. More