Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for the wonderful feedback! We're delighted to hear that you had a great service experience with us. At Capital Toyota, providing excellent service and a friendly atmosphere is what we aim for, and we're thrilled that we could meet your expectations. We understand the importance of efficient service, and we're glad to know that your work was done quickly. We truly appreciate your kind words and your decision to return for another service. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellence on your future visits!

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We greatly appreciate your kind words about the great service you received and our friendly staff at Capital Toyota. We understand the value of excellent customer service, and we're delighted to hear that our staff provided you with a positive and friendly experience. We strive to create a welcoming and accommodating environment for all our customers. We're also thrilled to know that our valet service made a difference for you. Our aim is to provide convenient and time-saving solutions to enhance your experience with us. It's wonderful to hear that our valet service was appreciated and helped to save you time during your visit. Thank you again for choosing Capital Toyota and for your valuable feedback. We're here to assist you with any future automotive needs you may have, so please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same great service.

Capital Toyota, Inc. responded

Thank you for your outstanding 5-star review! We appreciate your kind words and your continued trust in Capital Toyota for over 10 years. Providing top-notch service is our priority, and we're thrilled to know that we've consistently met your expectations. We take great pride in offering prompt, courteous, and professional service to our valued customers. Your satisfaction is of utmost importance to us, and we're delighted to hear that our team has been attentive to your needs throughout the years. Thank you for recommending us to others. We truly appreciate your support and look forward to continuing to serve you with the same level of excellence for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Capital Toyota as your trusted service provider.

Capital Toyota, Inc. responded

Thank you for your feedback and for choosing Capital Toyota as your dealership. We greatly appreciate your kind words and are delighted to hear that you have consistently experienced a high level of customer service and professionalism from our team. At Capital Toyota, we strive to create a welcoming and respectful environment for all our customers. We believe in treating every individual with dignity and respect, and it's wonderful to hear that you have felt this during your interactions with us. Our service department is dedicated to providing exceptional service to ensure the optimal performance and longevity of your vehicle. We're glad to know that you have found our service team to be friendly and professional. They are committed to delivering a seamless and efficient experience, from routine maintenance to more extensive repairs. We value your trust in us and are committed to maintaining the high standards of customer service that you have come to expect from Capital Toyota. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Once again, thank you for your kind words and for being a valued customer of Capital Toyota. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

Capital Toyota, Inc. responded

Thank you for your kind feedback! We're delighted to hear that you have consistently experienced courteous and timely service at Capital Toyota. Our team understands the importance of providing exceptional customer service and ensuring that your service experience is both pleasant and efficient. We're glad to know that we have met your expectations in terms of timeliness and professionalism. Maintaining a clean and comfortable waiting room area is also a priority for us. We want you to feel at ease while you wait for your vehicle, and we're pleased to hear that our spacious and clean waiting room has contributed to your overall satisfaction. Thank you for choosing Capital Toyota and for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at Capital Toyota. Our team takes great pride in delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. We're glad to know that our staff was knowledgeable, responsive, and respectful, providing you with the assistance you needed. Scheduling and convenience are important aspects of our service department, and we're delighted to hear that you found our scheduling process to be great. We understand the value of your time and strive to make the service experience as smooth and efficient as possible. Thank you for choosing Capital Toyota and for your kind words. We truly appreciate your business and the trust you have placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a fantastic 5-star review! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us at Capital Toyota. Our team works diligently to ensure that our customers receive exceptional service, and it brings us great joy to know that we succeeded in providing you with a positive car-buying experience. We believe that buying a car should be an enjoyable and stress-free process, and we're delighted that our efforts resonated with you. We take pride in our dedicated staff who are always ready to go the extra mile to assist our customers. It's fantastic to hear that you found our team to be great people to work with. We strive to create a welcoming and supportive atmosphere for everyone who walks through our doors. At Capital Toyota, we are committed to offering high-quality vehicles and maintaining a reputation for excellence. Your satisfaction is our top priority, and we're glad that we could meet your expectations. We hope that your new vehicle brings you joy and meets all your needs. Once again, thank you for choosing Capital Toyota, and we look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Capital Toyota, Inc. responded

hank you for sharing your feedback with us. We are thrilled to hear that you are highly satisfied with the services you received at Capital Toyota. Providing exceptional customer service is our top priority, and we are glad that our staff members were accommodating, friendly, and helpful throughout your experience. At Capital Toyota, we strive to go above and beyond to meet the needs and expectations of our valued clients. It is wonderful to know that you felt well taken care of by our team. Your satisfaction is a testament to our commitment to providing the best services possible. We truly appreciate your kind words and your trust in our dealership. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We value your continued support and look forward to serving you in the future.

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for choosing Capital Toyota for your automotive needs. We are thrilled to hear that you had a great experience with our staff and consider our dealership to be exceptional in every aspect. Congratulations on your new 4Runner purchase! We are delighted that you are satisfied with your decision, and we appreciate your trust in us. Our team works hard to ensure that our customers have a seamless and enjoyable buying process, and we are glad that we were able to meet your expectations. It is also fantastic to hear that you have never encountered any issues. We strive to provide reliable vehicles and outstanding customer service, and we are thrilled that we have delivered on our promises. Your satisfaction and peace of mind are very important to us. Thank you again for your positive review. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your continued support and look forward to serving you in the future.