Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for your feedback and for choosing Capital Toyota as your dealership. We greatly appreciate your kind words and are delighted to hear that you have consistently experienced a high level of customer service and professionalism from our team. At Capital Toyota, we strive to create a welcoming and respectful environment for all our customers. We believe in treating every individual with dignity and respect, and it's wonderful to hear that you have felt this during your interactions with us. Our service department is dedicated to providing exceptional service to ensure the optimal performance and longevity of your vehicle. We're glad to know that you have found our service team to be friendly and professional. They are committed to delivering a seamless and efficient experience, from routine maintenance to more extensive repairs. We value your trust in us and are committed to maintaining the high standards of customer service that you have come to expect from Capital Toyota. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Once again, thank you for your kind words and for being a valued customer of Capital Toyota. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

Capital Toyota, Inc. responded

Thank you for your kind feedback! We're delighted to hear that you have consistently experienced courteous and timely service at Capital Toyota. Our team understands the importance of providing exceptional customer service and ensuring that your service experience is both pleasant and efficient. We're glad to know that we have met your expectations in terms of timeliness and professionalism. Maintaining a clean and comfortable waiting room area is also a priority for us. We want you to feel at ease while you wait for your vehicle, and we're pleased to hear that our spacious and clean waiting room has contributed to your overall satisfaction. Thank you for choosing Capital Toyota and for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at Capital Toyota. Our team takes great pride in delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. We're glad to know that our staff was knowledgeable, responsive, and respectful, providing you with the assistance you needed. Scheduling and convenience are important aspects of our service department, and we're delighted to hear that you found our scheduling process to be great. We understand the value of your time and strive to make the service experience as smooth and efficient as possible. Thank you for choosing Capital Toyota and for your kind words. We truly appreciate your business and the trust you have placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a fantastic 5-star review! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us at Capital Toyota. Our team works diligently to ensure that our customers receive exceptional service, and it brings us great joy to know that we succeeded in providing you with a positive car-buying experience. We believe that buying a car should be an enjoyable and stress-free process, and we're delighted that our efforts resonated with you. We take pride in our dedicated staff who are always ready to go the extra mile to assist our customers. It's fantastic to hear that you found our team to be great people to work with. We strive to create a welcoming and supportive atmosphere for everyone who walks through our doors. At Capital Toyota, we are committed to offering high-quality vehicles and maintaining a reputation for excellence. Your satisfaction is our top priority, and we're glad that we could meet your expectations. We hope that your new vehicle brings you joy and meets all your needs. Once again, thank you for choosing Capital Toyota, and we look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for choosing Capital Toyota for your automotive needs. We are thrilled to hear that you had a great experience with our staff and consider our dealership to be exceptional in every aspect. Congratulations on your new 4Runner purchase! We are delighted that you are satisfied with your decision, and we appreciate your trust in us. Our team works hard to ensure that our customers have a seamless and enjoyable buying process, and we are glad that we were able to meet your expectations. It is also fantastic to hear that you have never encountered any issues. We strive to provide reliable vehicles and outstanding customer service, and we are thrilled that we have delivered on our promises. Your satisfaction and peace of mind are very important to us. Thank you again for your positive review. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your continued support and look forward to serving you in the future.

Capital Toyota, Inc. responded

hank you for sharing your feedback with us. We are thrilled to hear that you are highly satisfied with the services you received at Capital Toyota. Providing exceptional customer service is our top priority, and we are glad that our staff members were accommodating, friendly, and helpful throughout your experience. At Capital Toyota, we strive to go above and beyond to meet the needs and expectations of our valued clients. It is wonderful to know that you felt well taken care of by our team. Your satisfaction is a testament to our commitment to providing the best services possible. We truly appreciate your kind words and your trust in our dealership. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We value your continued support and look forward to serving you in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a fast and convenient service at Capital Toyota. Making scheduling easy and accessible online is one of our top priorities, and we are glad that it worked seamlessly for you. Our team takes great pride in providing friendly and attentive service to all our customers, and we are delighted that you felt well taken care of. Greeting and addressing your needs with a warm and helpful attitude is at the core of our customer service philosophy. Your feedback is truly appreciated, as it motivates us to continue delivering exceptional experiences. We value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please feel free to reach out. Best regards,

Capital Toyota, Inc. responded

Thank you for your kind feedback regarding the service you have received at Capital Toyota. We are thrilled to hear that you have consistently experienced friendly, fast service with convenient hours. At Capital Toyota, we understand the importance of providing efficient and customer-centric service. Our team is dedicated to ensuring that your service experience is both pleasant and timely, allowing you to get back on the road as quickly as possible. We greatly appreciate your loyalty as a longstanding customer. It's fantastic to know that you have chosen us for many years and have consistently received good service. Your satisfaction is our top priority, and we will continue striving to meet and exceed your expectations. Thank you for choosing Capital Toyota as your trusted dealership. We value your business and look forward to serving you for many more years to come.

Capital Toyota, Inc. responded

Thank you for your outstanding 5-star review of Richard Levi at Capital Toyota! We're thrilled to hear that he provided you with exceptional service, and we greatly appreciate your kind words. Richard is an invaluable member of our team, and we're proud to have him represent Capital Toyota. We strive to hire and train the best professionals who are committed to providing outstanding service to our valued customers. We're delighted that your service was done professionally and quickly. Timely and efficient service is a top priority for us, and we're glad that Richard delivered on that expectation. Thank you for choosing Capital Toyota and for taking the time to share your positive experience. We'll be sure to pass along your compliments to Richard. If you have any further questions or need assistance, please don't hesitate to reach out.