Back

Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
460 Reviews

460 Reviews of Capital Toyota, Inc. - Service Center

Sort by
August 04, 2023

Great service. Gwen went above and beyond to help me navigate my cracked windshield and the insurance. More

by Emiky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that you received great service and that Gwen went above and beyond to assist you with navigating your cracked windshield and insurance matters. Customer satisfaction is our goal, and we're glad to know that Gwen's efforts were appreciated. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your needs. We appreciate your support and look forward to serving you again in the future.

August 04, 2023

Great Service Department, very quick and reliable. Cashier was nice, I would recommend them for any maintenance and service needs More

by Kdonoho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about our Service Department at Capital Toyota! We're delighted to hear that you had a great experience with our quick and reliable service, as well as our friendly cashier. Your recommendation means a lot to us, and we truly appreciate your trust in our team for your maintenance and service needs. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle maintenance needs. We value your support and look forward to serving you again in the future.

August 03, 2023

Courteous and professional staff. Service Department has done efficient work with no issues. Charges are fair based on industry standards More

by R. Hefner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you've had a positive experience with our courteous and professional staff. We're also glad that our Service Department has provided efficient work without any issues, and that you find our charges fair based on industry standards. Customer satisfaction is important to us, and we're delighted that we could meet your expectations. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota. We value your support and look forward to providing you with excellent service in the future.

August 02, 2023

It's nice to know your vehicle is in good hands. The Service Department is great! Everyone is friendly and professional and I really appreciate that. Shout-out to James Blevins, he's always so helpf More

by Kiera Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about your experience with our Service Department at Capital Toyota! We're thrilled to hear that you have confidence in the care your vehicle receives and that you find our team to be friendly and professional. We're also pleased to know that James Blevins has consistently provided excellent communication and assistance during your visits. Your recognition of his efforts means a lot to us. If you have any more feedback, questions, or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing Capital Toyota, and we're excited to continue providing you with top-quality service and care.

August 02, 2023

Very good experience. Yes there are places that can change oil cheaper but nobody has the knowledge and training Capital Toyota brings to the table. I have been in my fair More

by Wasntmee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us at Capital Toyota! We truly appreciate your kind words and your recognition of the value that comes with choosing our dealership for your maintenance needs. Your confidence in our knowledge, training, and the overall quality of service means a lot to us. We take pride in the level of expertise and care that we provide to our customers, and we're glad to hear that it's reflected in your experience. If you have any more feedback, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Capital Toyota for your maintenance needs, and we're committed to continuing to provide you with top-notch service in the future.

August 02, 2023

Excellent service! I have not been disappointed. Every time I have had my vehicle serviced it has been a great experience. Can’t say enough about the customer service a More

by Bransonkennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamey Blevins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Millican
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words and for sharing your consistently positive experience with our service at Capital Toyota! We're absolutely thrilled to hear that you've consistently received excellent service and have had great experiences every time you've had your vehicle serviced. Customer satisfaction is our top priority, and we're honored to have earned your trust and positive feedback. If you ever have more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle service needs. Your continued support means a lot to us, and we're excited to continue providing you with top-notch service.

July 23, 2023

I appreciate the text reminders for my appointment. Always take my vehicle promptly. Answers my questions with confidence. I have always bought Toyota vehicles. More

by herblady32708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Millican
Jul 27, 2023 -

Capital Toyota, Inc. responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience during your first visit to Capital Toyota for service on your '23 4-Runner. Providing top-notch customer service is our priority, and we're thrilled that we could meet your expectations. Your satisfaction is important to us, and we're grateful for your kind words. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future and continuing to exceed your expectations!

July 20, 2023

Great service. Friendly staff. Work done in car was finished quick. Will return again for another service More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Capital Toyota, Inc. responded

Thank you for the wonderful feedback! We're delighted to hear that you had a great service experience with us. At Capital Toyota, providing excellent service and a friendly atmosphere is what we aim for, and we're thrilled that we could meet your expectations. We understand the importance of efficient service, and we're glad to know that your work was done quickly. We truly appreciate your kind words and your decision to return for another service. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellence on your future visits!

July 14, 2023

Great service, friendly staff. Thank goodness for the valet service! It was a time saving and very appreciated extra! More

by sdorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Sprouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We greatly appreciate your kind words about the great service you received and our friendly staff at Capital Toyota. We understand the value of excellent customer service, and we're delighted to hear that our staff provided you with a positive and friendly experience. We strive to create a welcoming and accommodating environment for all our customers. We're also thrilled to know that our valet service made a difference for you. Our aim is to provide convenient and time-saving solutions to enhance your experience with us. It's wonderful to hear that our valet service was appreciated and helped to save you time during your visit. Thank you again for choosing Capital Toyota and for your valuable feedback. We're here to assist you with any future automotive needs you may have, so please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same great service.

July 14, 2023

Top notch service; prompt, courteous, professional, and attentive. They’ve been servicing my cars for over 10 years, and have done an excellent job. Highly recommended! More

by blgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you for your outstanding 5-star review! We appreciate your kind words and your continued trust in Capital Toyota for over 10 years. Providing top-notch service is our priority, and we're thrilled to know that we've consistently met your expectations. We take great pride in offering prompt, courteous, and professional service to our valued customers. Your satisfaction is of utmost importance to us, and we're delighted to hear that our team has been attentive to your needs throughout the years. Thank you for recommending us to others. We truly appreciate your support and look forward to continuing to serve you with the same level of excellence for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Capital Toyota as your trusted service provider.

...
19
...