Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you so much for your heartwarming review and for choosing Capital Toyota as your trusted automotive partner for many years! 🚗💙 We're absolutely thrilled to hear that you've had consistently great experiences with us. Efficiency is our aim, and we're delighted to know that your wait time was minimal when you visited us. We understand the importance of clear communication, especially when it comes to repairs, and we're overjoyed that our updates on the repair process met your expectations. Your loyalty and kind words truly warm our hearts. We're here to make sure your experiences with us continue to be exceptional, so please don't hesitate to reach out if you need anything in the future. Safe travels, and we look forward to serving you for many more years to come! 🌟🚙

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! 🚗🌟 We're delighted to hear that you were able to schedule your appointment easily and that our team provided you with a friendly and pleasant experience. At Capital Toyota, we strive to make every step of the process as convenient and enjoyable as possible. Your satisfaction is our priority, and we're thrilled that you were happy with the service you received. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We're here to assist you in any way we can. Safe travels, and we look forward to serving you again in the future! 🚙😊

Capital Toyota, Inc. responded

Thank you for taking the time to leave such a positive review about your experience at Capital Toyota! We're delighted to hear that you found our staff to be friendly and our process efficient. Creating a calm and clean lounge area is essential to us, as we want our customers to feel comfortable while waiting for their vehicles to be serviced. Your recommendation means a lot to us, and we appreciate your trust in our dealership for servicing your vehicles. If you ever have any questions, need further assistance, or would like to schedule another visit, please don't hesitate to reach out. We're here to provide you with exceptional service every step of the way. Thank you for choosing Capital Toyota, and we look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had an excellent scheduling process and a speedy visit to Capital Toyota. Your time is valuable, and we're dedicated to providing efficient and convenient service to all our customers. It's wonderful to know that you were in and out in 20 minutes or less. We strive to make every visit as seamless and timely as possible. If you have any more vehicle needs, questions, or want to schedule another appointment, please don't hesitate to reach out. We're here to assist you in any way we can. Safe travels and thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that your routine maintenance visit to Capital Toyota was professional and easy. Our goal is to make every service appointment as smooth and hassle-free as possible for our valued customers. Effortless check-in and a seamless process are important aspects of our commitment to excellent customer service. If you have any more maintenance needs, questions, or would like to schedule another appointment, please don't hesitate to reach out. We're here to provide you with exceptional support and service. Thank you for choosing Capital Toyota, and we look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback about your recent visit to Capital Toyota. We're pleased to hear that you experienced fast and friendly service during your general maintenance appointment. Your time is valuable, and we're committed to providing efficient and quality service to all our customers. We apologize for any oversight regarding the update on your wipers. We strive to communicate clearly and ensure that all aspects of your vehicle's maintenance are addressed. Your feedback is invaluable in helping us improve our processes, and we'll use this opportunity to refine our communication with our customers. If you have any concerns or would like to follow up on your wipers or any other aspect of your visit, please don't hesitate to reach out to us. We're here to assist you and ensure your complete satisfaction. Thank you for choosing Capital Toyota for your automotive needs. We appreciate your business and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an excellent service visit for your old FJ at Capital Toyota. Richard and our team take pride in delivering top-notch customer service and ensuring that our customers are well-informed throughout the maintenance and repair process. It's fantastic to know that Richard's communication, expertise, and timing met your expectations. Your satisfaction and the smooth performance of your vehicle are of utmost importance to us. We're delighted that your FJ is running exceptionally well after the service. If you ever need further assistance, maintenance, or have any questions, don't hesitate to reach out to Richard or any member of our team. We're here to provide you with the same level of care and expertise in the future. Safe travels and enjoy your fantastic FJ!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for sharing your positive experience with our service facilities at Capital Toyota! We're delighted to hear that you found our facilities well-maintained and our representatives courteous and helpful. Providing excellent service and a seamless check-in process are top priorities for us, and your feedback is truly appreciated. We're honored by your recommendation and the trust you've placed in us. If you ever have any more service needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your automotive journey is as smooth and enjoyable as possible. Safe travels, and we look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Richard Levi, your service advisor at Capital Toyota. We're thrilled to hear that Richard has been providing you with excellent advice and that our technicians consistently deliver quality work on your vehicle. At Capital Toyota, we strive to provide our customers with the best possible service, and your feedback is a wonderful affirmation of our efforts. We're proud to have Richard on our team, and we'll make sure to pass along your kind words to him. If there's ever anything else you need assistance with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction and a positive automotive experience. Wishing you many more worry-free miles ahead!

Capital Toyota, Inc. responded

We're delighted to hear about your positive experience! It's fantastic that your car was ready for you upon arrival, and we're glad we could efficiently complete the service you needed. We believe in transparent and fair pricing, so it's wonderful to know you didn't have to pay an exorbitant amount. Thank you for choosing us, and we look forward to providing you with more hassle-free and reasonably priced services in the future!