Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback about your recent visit to Capital Toyota. We're pleased to hear that you experienced fast and friendly service during your general maintenance appointment. Your time is valuable, and we're committed to providing efficient and quality service to all our customers. We apologize for any oversight regarding the update on your wipers. We strive to communicate clearly and ensure that all aspects of your vehicle's maintenance are addressed. Your feedback is invaluable in helping us improve our processes, and we'll use this opportunity to refine our communication with our customers. If you have any concerns or would like to follow up on your wipers or any other aspect of your visit, please don't hesitate to reach out to us. We're here to assist you and ensure your complete satisfaction. Thank you for choosing Capital Toyota for your automotive needs. We appreciate your business and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had an excellent scheduling process and a speedy visit to Capital Toyota. Your time is valuable, and we're dedicated to providing efficient and convenient service to all our customers. It's wonderful to know that you were in and out in 20 minutes or less. We strive to make every visit as seamless and timely as possible. If you have any more vehicle needs, questions, or want to schedule another appointment, please don't hesitate to reach out. We're here to assist you in any way we can. Safe travels and thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that your routine maintenance visit to Capital Toyota was professional and easy. Our goal is to make every service appointment as smooth and hassle-free as possible for our valued customers. Effortless check-in and a seamless process are important aspects of our commitment to excellent customer service. If you have any more maintenance needs, questions, or would like to schedule another appointment, please don't hesitate to reach out. We're here to provide you with exceptional support and service. Thank you for choosing Capital Toyota, and we look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an excellent service visit for your old FJ at Capital Toyota. Richard and our team take pride in delivering top-notch customer service and ensuring that our customers are well-informed throughout the maintenance and repair process. It's fantastic to know that Richard's communication, expertise, and timing met your expectations. Your satisfaction and the smooth performance of your vehicle are of utmost importance to us. We're delighted that your FJ is running exceptionally well after the service. If you ever need further assistance, maintenance, or have any questions, don't hesitate to reach out to Richard or any member of our team. We're here to provide you with the same level of care and expertise in the future. Safe travels and enjoy your fantastic FJ!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for sharing your positive experience with our service facilities at Capital Toyota! We're delighted to hear that you found our facilities well-maintained and our representatives courteous and helpful. Providing excellent service and a seamless check-in process are top priorities for us, and your feedback is truly appreciated. We're honored by your recommendation and the trust you've placed in us. If you ever have any more service needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your automotive journey is as smooth and enjoyable as possible. Safe travels, and we look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Richard Levi, your service advisor at Capital Toyota. We're thrilled to hear that Richard has been providing you with excellent advice and that our technicians consistently deliver quality work on your vehicle. At Capital Toyota, we strive to provide our customers with the best possible service, and your feedback is a wonderful affirmation of our efforts. We're proud to have Richard on our team, and we'll make sure to pass along your kind words to him. If there's ever anything else you need assistance with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction and a positive automotive experience. Wishing you many more worry-free miles ahead!

Capital Toyota, Inc. responded

We're delighted to hear about your positive experience! It's fantastic that your car was ready for you upon arrival, and we're glad we could efficiently complete the service you needed. We believe in transparent and fair pricing, so it's wonderful to know you didn't have to pay an exorbitant amount. Thank you for choosing us, and we look forward to providing you with more hassle-free and reasonably priced services in the future!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience at Capital Toyota! We're absolutely thrilled to hear that you found our dealership wonderful and our staff friendly and efficient. We strive to provide top-notch service to all our valued customers, and your feedback reaffirms the hard work we put in every day. It's fantastic to know that you noticed our commitment to minimizing wait times for service. We understand that your time is precious, and we're dedicated to ensuring that your visit to our dealership is as convenient and hassle-free as possible. We truly appreciate your support and trust in Capital Toyota. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and maintaining the same level of excellence that you've come to expect from us. Thanks again for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback on your recent service experience with us. We're pleased to hear that you found our service to be quick and efficient. Your time is valuable, and we strive to make your visit as convenient as possible. We also appreciate your honesty about the cost, even with the coupon. While we do our best to provide competitive pricing and offer coupons to help our customers save, we understand that vehicle maintenance expenses can still add up. If there's anything specific you'd like to discuss about the cost or if you have any other questions, please feel free to reach out to us. Your feedback helps us continually improve our services and offerings. Thank you for choosing Capital Toyota for your vehicle service needs. We hope to have the opportunity to serve you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you consistently have great experiences at Capital Toyota and that our service team, particularly Chris Smith, has been instrumental in making your visits enjoyable and helpful. Providing excellent customer service and ensuring our customers have a seamless experience are our top priorities, and we're delighted to know we've been meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to Chris or our team. Thank you for your continued trust in Capital Toyota. We appreciate your support and look forward to serving you again.