Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with our service department! 🚗💙 We're delighted to hear that despite the busy day, your service was handled quickly and efficiently. Scott, our service advisor, will be thrilled to know that you found him friendly and efficient at check-in, and we're glad he kept you well-informed throughout the service. Customer satisfaction is our priority, and your feedback reinforces the hard work and dedication of our team. If there's anything else you need or if you have further comments, please feel free to let us know. Safe travels, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Capital Toyota. Providing excellent service and aiming to please our customers is what we strive for. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive feedback about our team at Capital Toyota! We're delighted to hear that you found our staff to be very professional and nice. It's our goal to provide a welcoming and customer-friendly environment. We appreciate your acknowledgment of our pricing transparency, and we strive to offer competitive prices in the market. If there's anything else we can do for you or if you have further feedback, please feel free to reach out. We value your business and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary's warm greeting and friendly approach turned what could have been an uneasy moment into a pleasant conversation. It's great to know that our team was able to explain and perform the services to your satisfaction in a timely manner. If there's anything else you need or if you have further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

Capital Toyota, Inc. responded

Thank you for choosing Capital Toyota for your Sienna's first five services! We're honored to be your trusted service center, and we're pleased to know that you'll be returning with your 2022 Sienna. Using genuine Toyota parts is a priority for us to ensure your vehicle remains a Toyota in every aspect. If there's anything specific you'd like to address or if you have further comments, please feel free to reach out. We appreciate your loyalty and look forward to continuing to provide top-notch service for your Toyota.

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with the purchase of your Sienna and that our service center provided quality service. Your recommendation to friends and family means a lot to us. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We appreciate your trust in Capital Toyota and look forward to serving you again.

Capital Toyota, Inc. responded

Welcome to Capital Toyota! We're delighted to hear that our team respected your time, and you found our services efficient. Gary's dedication to keeping you informed and providing excellent safety recommendations is commendable, and we're pleased to know that you had a positive experience. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We look forward to serving you and ensuring your continued satisfaction.

Capital Toyota, Inc. responded

Thank you for your loyalty and continued trust in Capital Toyota since 2002! We're thrilled to have been your choice for both purchasing and servicing vehicles, and we appreciate your kind words. Providing excellent service is at the core of what we do, and it's wonderful to know that you've consistently had positive experiences with us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your long-standing relationship with Capital Toyota and look forward to serving you for many more years to come.