Back

Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
460 Reviews

460 Reviews of Capital Toyota, Inc. - Service Center

Sort by
November 18, 2023

Very professional and everyone is very nice. Prices are pretty much consistent with competitors prices. More

by DEEHIKER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, don't remember his last name
Nov 21, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive feedback about our team at Capital Toyota! We're delighted to hear that you found our staff to be very professional and nice. It's our goal to provide a welcoming and customer-friendly environment. We appreciate your acknowledgment of our pricing transparency, and we strive to offer competitive prices in the market. If there's anything else we can do for you or if you have further feedback, please feel free to reach out. We value your business and look forward to serving you again in the future.

November 15, 2023

I was greeted by Gary with a smile and a friendly hand shake. Started off what I thought would be a un easy moment and turned it into a friendly conversation. Services were explained and performed. In a t More

by oshabruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary's warm greeting and friendly approach turned what could have been an uneasy moment into a pleasant conversation. It's great to know that our team was able to explain and perform the services to your satisfaction in a timely manner. If there's anything else you need or if you have further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

November 14, 2023

I am very happy with the repair department. They went above and beyond with service. More

by elm101749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

November 14, 2023

The first five free services are done, but I will be back to Capital Toyota with my 2022 Sienna. It's the only place that I will trust to work on my vehicle. We know they use genuine Toyota parts. This ma More

by SpitfireTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for choosing Capital Toyota for your Sienna's first five services! We're honored to be your trusted service center, and we're pleased to know that you'll be returning with your 2022 Sienna. Using genuine Toyota parts is a priority for us to ensure your vehicle remains a Toyota in every aspect. If there's anything specific you'd like to address or if you have further comments, please feel free to reach out. We appreciate your loyalty and look forward to continuing to provide top-notch service for your Toyota.

November 14, 2023

Quality service center, and the purchase of my Sienna went smoothly. Would recommend to friends and family. More

by carolesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with the purchase of your Sienna and that our service center provided quality service. Your recommendation to friends and family means a lot to us. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We appreciate your trust in Capital Toyota and look forward to serving you again.

November 14, 2023

I'm a new client of this dealership. Personnel respected my time with their efficiency, Gary graciously informed me of progress during services and made excellent recommendations for my More

by clgoldman8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Welcome to Capital Toyota! We're delighted to hear that our team respected your time, and you found our services efficient. Gary's dedication to keeping you informed and providing excellent safety recommendations is commendable, and we're pleased to know that you had a positive experience. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We look forward to serving you and ensuring your continued satisfaction.

November 13, 2023

I have used Capital Toyota for since 2002. I have always received excellent service with purchasing and servicing a vehicle. More

by caralle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your loyalty and continued trust in Capital Toyota since 2002! We're thrilled to have been your choice for both purchasing and servicing vehicles, and we appreciate your kind words. Providing excellent service is at the core of what we do, and it's wonderful to know that you've consistently had positive experiences with us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your long-standing relationship with Capital Toyota and look forward to serving you for many more years to come.

November 10, 2023

Service Department on time and efficient. I set an appointment, was taken in immediately and back on the road in a timely manner. More

by tleefloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with our Service Department! We're thrilled to hear that your appointment was on time and that the service was efficient. Providing prompt and efficient service is a priority for us, and we're delighted that your experience reflected that commitment. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your business and look forward to serving you again for all your automotive needs.

November 10, 2023

Thorough explanation of work done, time taken and cost. Answered all questions satisfactory Check out friendly and very personally More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide such positive feedback! We're delighted to hear that you received a thorough explanation of the work done, the time taken, and the cost during your recent visit. It's great to know that your questions were answered satisfactorily and that you had a friendly and personalized experience during the check-out process. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your business and look forward to serving you again for all your automotive needs.

November 07, 2023

I have always had a great experience when dealing with this dealership. Very professional and always on time. More

by Showna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Woody
Nov 07, 2023 -

Capital Toyota, Inc. responded

We truly appreciate your kind words and continued support! It's heartwarming to hear that you've consistently had great experiences with Capital Toyota. Our team takes pride in delivering professional and punctual service to our valued customers. If there's ever anything we can do to enhance your experience even more, please feel free to let us know. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us! 🌟😊

...
14
...