Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

We're sorry to hear about your tire emergency but truly appreciate you reaching out to us. Your safety is our top priority, and we're glad we could accommodate you right away. It's heartening to know that our team was able to assist you in a timely and friendly manner. At Capital Toyota, we believe in providing a positive and helpful experience for our customers, especially during unexpected situations. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to get in touch. Thank you for choosing Capital Toyota—we look forward to being of service to you in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service was quick, the process was efficient, and our team was courteous and eager to help. Providing a seamless and pleasant experience for our customers is what we strive for, and we're glad to know we met your expectations. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you with the same efficiency and courtesy in the future.

Capital Toyota, Inc. responded

We're delighted to hear that you had a positive experience with our service! 🌟 Prompt and courteous service is a priority for us, and we're glad to have met your expectations while completing your recall work and 20,000-mile maintenance. If there's anything else we can do for you or if you have additional feedback to share, please feel free to let us know. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future.

Capital Toyota, Inc. responded

We're pleased to hear that Gary provided you with courteous and friendly service! 🌟 It's wonderful that he took the time to explain your vehicle's needs and offered options for future services. Our goal is to ensure that our customers feel informed and comfortable with the services provided. If there's anything specific you'd like us to know or if you have additional feedback, please feel free to share. We appreciate your business and look forward to serving you for any future automotive needs.

Capital Toyota, Inc. responded

We're delighted to hear about your positive experiences with our service team, especially with your advisor, Gary! 🌟 Making appointment scheduling easy and ensuring quick, clear explanations during service are top priorities for us. We're pleased that you appreciate the reminders and communication about your upcoming appointments. Our dedicated staff, including Gary, is committed to providing excellent service with a pleasant demeanor. If there's anything specific you'd like us to know or any way we can further enhance your experience, please feel free to share. We appreciate your feedback and look forward to continuing to provide you with top-notch service.

Capital Toyota, Inc. responded

Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you found our team to be very nice and easy to work with. Ensuring a positive and straightforward experience for our customers is a top priority, and we're glad that it reflected in your interaction with us. We're also pleased to hear that the maintenance on your vehicle was completed in a timely manner. Your satisfaction with our services is important to us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with our service department! 🚗💙 We're delighted to hear that despite the busy day, your service was handled quickly and efficiently. Scott, our service advisor, will be thrilled to know that you found him friendly and efficient at check-in, and we're glad he kept you well-informed throughout the service. Customer satisfaction is our priority, and your feedback reinforces the hard work and dedication of our team. If there's anything else you need or if you have further comments, please feel free to let us know. Safe travels, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Capital Toyota. Providing excellent service and aiming to please our customers is what we strive for. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Capital Toyota!