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Capital Toyota, Inc. - Service Center
Chattanooga, TN
513 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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513 Reviews of Capital Toyota, Inc. - Service Center
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July 29, 2025
I would not take my car anywhere other than Capital Toyota. The service department is top notch. Always kind and prompt. Toyota. The service department is top notch. Always kind and prompt. More
by Brenda Domer
July 28, 2025
Personnel are friendly and courteous. The service check in is very efficient and the service team itself is quite knowledgeable and quick. The service check in is very efficient and the service team itself is quite knowledgeable and quick. More
by Denise
July 25, 2025
Staff is professional and communicates well on the services applied to your automobile. They are busy at times and can be short with you but overall solid. services applied to your automobile. They are busy at times and can be short with you but overall solid. More
by coachmerz9
Employees Worked With
July 24, 2025
Capital Toyota is great to deal with! Their service department was especially helpful is this situation and went above and beyond to work with me and schedule. The entire staff has alwa Their service department was especially helpful is this situation and went above and beyond to work with me and schedule. The entire staff has always been friendly and willing to help with any issues. More
by EricE
July 10, 2025
The dealership in my opinion is a great dealership but when I got in my vehicle to leave I found the vehicle parked on a hill without the emergency brake on. As I shifted from park to reverse I heard a lo when I got in my vehicle to leave I found the vehicle parked on a hill without the emergency brake on. As I shifted from park to reverse I heard a loud bang which was the transmission parking pawl releasing. This could cause unnecessary damage requiring a replacement transmission. I suggest the dealership talk with all employees about the matter and instruct them too apply the emergency brake on all vehicles parked on a hill More
by Niteman282
Employees Worked With
July 07, 2025
Very nice but to spend 1000 dollars on tires and not get an alignment is a beat much an alignment is a beat much More
by RBFD57
July 05, 2025
The intake stall were courteous & informative & helpful. The accounting staff also very nice & informative as well. I have never had a problem with the service rendered. It would be nice if work wasn’t The accounting staff also very nice & informative as well. I have never had a problem with the service rendered. It would be nice if work wasn’t so specialized. For instance, if you are close for an oil change, it would be easier to get it at the time hour getting other work done even if it’s a little early rather than having to go back a month later. Over all I like Capital Toyota very much and recommend it to my friends. I wish they washed your car after service as they used to do. But I’m satisfied with their work. More
by madelenemiller
July 04, 2025
The staff is always friendly and will assisted however they can to accommodate what I need or ask. they can to accommodate what I need or ask. More
by Go blue
Employees Worked With
