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Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
485 Reviews
Call Service Center (423) 892-0661
Today: 8:00 AM - 2:00 PM Open Now
View All Hours

485 Reviews of Capital Toyota, Inc. - Service Center

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April 02, 2025

Friendly staff. Quick turnaround for service. Could use better snacks and perhaps coffee and water in the waiting room. More

by Ducks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2025

Staff was very polite. Kept me informed on progress of the work being done. Work was completed in a timely manner. More

by mbcave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

They are very friendly and fast with each service they have done on my Truck !! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

Bought car there and use them for service. Always been prompt and professional service. Just wish prices were lower. Oil change prices could be lower. More

by daawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

Prompt service & friendly assistance every visit. Staff is very knowledgeable & answers any and all questions. More

by bjsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

I love Capital Toyota! Their work is always A+ and their valet service is invaluable. More

by Eleanor.barrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 06, 2025

The Service Department is courteous, helpful and extremely efficient. My oil change and 1 year check up took about 25 minutes. More

by Lisa Shoemate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Capital Toyota, Inc. responded

Thank you for the wonderful feedback, Lisa! We're so happy to hear that you had a positive experience with our Service Department. It's great to know that your oil change and 1-year checkup were completed quickly and efficiently. We appreciate your kind words and look forward to serving you again at Capital Toyota!

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March 06, 2025

Excellent service and employees are definitely people who care about their customers! Capital Toyota is extremely blessed by having Luis Valdes on their service team! This young man is so Professional and More

by queenbeesue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your heartfelt experience! We're incredibly grateful for your kind words about Luis. It’s wonderful to hear that he went above and beyond to help you during such a difficult time. We truly value team members like Luis, who are not only professional but also caring and empathetic. Your feedback means so much to us, and we will definitely pass along your praise to him. If you ever need anything else, we’re here for you, and we look forward to serving you again. Sending our best to you and your family.

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March 02, 2025

Capitol Toyota has always been extremely reliable and efficient while I have had services performed. I’ve trusted them with all of my Toyota vehicles. More

by cgillentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust in Capital Toyota! We're thrilled to hear that you've had reliable and efficient service with us. It's always our goal to provide the best care for your vehicles, and we're honored that you've chosen us for all your Toyota service needs. If you ever need anything else, we're here to help!

More
February 27, 2025

Friendly, courteous, knowledgeable staff. Car was serviced in approximately 30 minutes. Comfortable waiting room with TV More

by harold8326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Capital Toyota, Inc. responded

Thank you, Harold! We’re happy to hear that you had a great experience with our friendly and knowledgeable team. We strive to provide efficient service while ensuring our customers are comfortable. We appreciate your support and look forward to seeing you next time!

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