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Capital Toyota, Inc.
Chattanooga, TN
1,476 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,476 reviews
July 30, 2021
This has been the best experience buying a car that I have had. Very nice staff and was spot on explaining the vehicle options. Will definitely recommend them to anyone looking to buy a Lexus. have had. Very nice staff and was spot on explaining the vehicle options. Will definitely recommend them to anyone looking to buy a Lexus. More
by Mmarshall
Employees Worked With
Ralph Paty
July 28, 2021
Wonderful customer service. They were very knowledgeable and friendly. Our buying experience was awesome. They stayed late to ensure we found the car that was right for us. and friendly. Our buying experience was awesome. They stayed late to ensure we found the car that was right for us. More
by afinkbone
Employees Worked With
Michale Pratt
July 27, 2021
Easy online purchase with Capital Toyota of Chattanooga. Rebecca was my contact and made the online purchase easy. Drove up from Atlanta and was in and out of there in about an hour or less. Thank you Capit Rebecca was my contact and made the online purchase easy. Drove up from Atlanta and was in and out of there in about an hour or less. Thank you Capital Toyota. More
by Miami48
Employees Worked With
Rebecca Poteet
July 24, 2021
Very dependable I trust their work and have been satisfied with any work they do. I don’t go anywhere else. Service department was very friendly and quick to let you know what your vehicle needs satisfied with any work they do. I don’t go anywhere else. Service department was very friendly and quick to let you know what your vehicle needs More
by Guffey.pat
Employees Worked With
July 23, 2021
Excellent work on car itself. Admin staff was not perfect. Promised car and then didn’t deliver (don’t make promises you can’t keep! Slow to send insurance carrier info needed to approve claim. Waste perfect. Promised car and then didn’t deliver (don’t make promises you can’t keep! Slow to send insurance carrier info needed to approve claim. Wastedv4 days and did not admit probably didn’t send when said she did. I sent my copy to carrier still had to wait on photos! More
by Sara.pierce2@gmail.con
Employees Worked With
Capital Collision
July 23, 2021
Marquita worked with us on trading our SUV for a larger one. Exceptional service, if you need to trade or buy a new car go see her! one. Exceptional service, if you need to trade or buy a new car go see her! More
by Ejgreid
Employees Worked With
July 20, 2021
I love my 4Runner. I loved by salesperson. I’ve been I love my 4Runner. I loved by salesperson. I’ve been back now twice for routine oil change service and both times was exceptionally long wait tim I love my 4Runner. I loved by salesperson. I’ve been back now twice for routine oil change service and both times was exceptionally long wait time (over 2 hours). I wish they could highlight on their service calendar the busies times and times with least wait. This is ridiculous. More
by terrieallencorbin
Employees Worked With
July 19, 2021
Appt was on time. The service was very Courteous, friendly, informative and completed in a timely manner. I would definitely recommend this dealership to others. friendly, informative and completed in a timely manner. I would definitely recommend this dealership to others. More
by umdsmebulldog
Employees Worked With
Andrew Whitaker
July 19, 2021
I had a service appointment for oil change and rotation only. After waiting 2 hours I asked what the delay might be. No satisfactory answer was given. 20 minutes later I saw my car pull up to the bay. The only. After waiting 2 hours I asked what the delay might be. No satisfactory answer was given. 20 minutes later I saw my car pull up to the bay. The techs were just beginning to look at it. One decided that he was going to kick at the back of my car for some reason. I asked to speak to the service manager but he was gone. The only reason why this survey isn’t lower is because the service writer zeroed out my invoice and apologized on behalf of the dealership. The service team wasn’t backed up they parked my car for over 2 hours. More
by BT
Employees Worked With
July 18, 2021
Marquita was such a pleasure to do business with! She explained everything I needed to know and even helped pair my phone to my new car! I will definitely be back for any future purchases I make! Thank y explained everything I needed to know and even helped pair my phone to my new car! I will definitely be back for any future purchases I make! Thank you Marquita! More
by bcrutch84
Employees Worked With
