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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,591 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,591 reviews

March 14, 2022

Car shopping was a great experience with Marquita Jones and Capital Toyota. After talking with Marquita, and with someone else stating it was very slim to find what I wanted, she found exactly what I was l More

by Blessed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquita Jones, Shawn Cordell
Mar 28, 2022 -

Capital Toyota, Inc. responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Capital Toyota with only the best there is to offer. It’s so lovely to hear that Marquita and the team helped to make your experience such a positive one.

March 14, 2022

Great service today! Was not there a long time and my car was service was completed. Very satisfied!! More

by Susie4mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Capital Toyota, Inc. responded

We appreciate your business, thank you again!

March 12, 2022

Watch yourself at this dealership, they sold me a truck with a ruptured tire, the truck also had a factory recall that should have been done before being sold, I had to call a bunch of time to have them re More

by Oldbasscat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curry
Mar 14, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to write your review, we are truly sorry. It would be great if you would reach out to our Pre-Owned Manager so he can try and assist with the tire and recall.

March 11, 2022

An excellent job was done on painting my 2011 Avalon yesterday.The price was reasonable. More

by guinnjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Quarles
Mar 14, 2022 -

Capital Toyota, Inc. responded

We appreciate your business, thank you again!

March 11, 2022

They were very courteous & timely in servicing my vehicle. Waiting area was very clean & had many sitting options. More

by Pkmoon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Capital Toyota, Inc. responded

We appreciate your business, thank you again!

March 11, 2022

This dealership has always been awesome and so easy to deal with. We have bought all our cars from Marquita and couldn’t be happier. She is always so helpful, knowledgeable and patient. She always has More

by holliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 14, 2022 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Capital Toyota team!

March 10, 2022

I’ve bought several cars from Marquita over the years and two recently - one this month. Her knowledge of cars is superb as is her customer service. I wouldn’t buy a car from anyone else. More

by Sholliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 14, 2022 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Capital Toyota team!

March 10, 2022

This was my second purchase from Capital Toyota and both times they were fair and helpful. More

by MaggieP23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 14, 2022 -

Capital Toyota, Inc. responded

Thank you for your recommendations and this fantastic review!

March 09, 2022

My Wife decided she wanted a TRD Pro 4 Runner. ..I did not realize dealerships were charging a premium (over MSRP) on these. I had purchased my 2019 Tacoma at the Toyota Dealership in Murfreesboro More

by Gsdlvr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D (the lady with the horses) was terrific - obviously a woman of integrity and a genuine ambassador for Capital.
Mar 14, 2022 -

Capital Toyota, Inc. responded

Congratulations on your new Toyota TRD 4-Runner! Thank you for taking the time to write about your experience. It is wonderful to hear that Brandon and Detha were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully

March 07, 2022

Very Friendly, Fast Service, Clean, They listen to what I need done and then only recommend what I really need. More

by stokesg074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Capital Toyota, Inc. responded

Thank you so much for the 5-star recommendation.

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