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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,583 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,584 reviews

January 15, 2025

The team was perfect! Brody got me in and out before they closed. Awesome experience! More

by Go blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your amazing review! We’re thrilled to hear that Brody and the team provided you with such a seamless experience and got you in and out in no time. Providing quick and efficient service while making sure every customer feels valued is always our goal. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything in the future, please don’t hesitate to reach out!

January 15, 2025

Bryan was very helpful. Originally we went to see if they had the vehicle we were looking for and they didn’t, however Bryan gave us a call to let us know of a new shipment More

by Alijah L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your great experience with Bryan! We’re so happy to hear that he went the extra mile to keep you updated and found the perfect vehicle for you. It’s our goal to always provide personalized service and ensure our customers get exactly what they need, and we’re thrilled Bryan was able to do just that. We truly appreciate your feedback and look forward to helping you again in the future!

January 14, 2025

Super friendly and helpful, Bryan was fantastic and worked through some things to get us into the perfect car, we couldn’t be happier! More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Toyota-GR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We’re so happy to hear that Bryan was able to work through everything to get you into the perfect car. Providing friendly and helpful service is what we aim for, and it’s fantastic to know we succeeded in making your experience a great one. We’re thrilled you couldn’t be happier with your new car! If there’s anything else we can assist with, please don’t hesitate to reach out.

January 13, 2025

The routine maintenance inspection was handled very promptly and courteously. I have no complaints from this visit. More

by Kenneth
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your great review! We’re thrilled to hear that your routine maintenance inspection was handled promptly and courteously. Providing efficient and friendly service is always our goal, and we’re so glad to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

January 11, 2025

Aaron was very helpful and timely. He was very helpful even after we bought the suv More

by thefivedollarfarm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind review! We’re so glad to hear that Aaron was able to assist you both during and after your SUV purchase. Providing helpful and timely service is always our goal, and we’re thrilled to know Aaron went above and beyond to ensure your experience was a great one. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future!

January 09, 2025

Service was quick and easy. Its nice being able to schedule online and pick a convenient time. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your great feedback! We’re so glad to hear that your service experience was quick and easy. We’re also happy that our online scheduling made it convenient for you to choose a time that worked best. We appreciate your support and look forward to continuing to serve you in the future!

January 09, 2025

I'm sorry to have to write about a bad experience with Capital Toyota's service dept but I caution you to think twice about coming here. They were not honest with me about the cost of repair for my 2018 H More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonah Johnson
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Jan 09, 2025 -

Capital Toyota, Inc. responded

Bob, Thank you for taking the time to share your feedback. We deeply regret that your experience with our service department was anything less than excellent. Diagnosing automotive issues can sometimes be a complex and evolving process, as symptoms may point to multiple potential causes. We strive to provide clear and accurate information, but we understand how frustrating it can be when multiple diagnoses are presented. We appreciate your patience during the time your Highlander was in our care, and we want to emphasize that our ultimate goal was to ensure your vehicle received the best possible attention. Refunding the cost of the initial diagnosis was the right thing to do, and we hope it reflects our commitment to fairness and transparency. We’re also grateful for your kind words about Jonah; we agree that he’s a valuable member of our team. Your feedback helps us improve, and we would welcome the opportunity to speak with you further to address any lingering concerns. Please feel free to contact our service manager directly at 423-892-0661 Thank you again for sharing your thoughts, and we hope you’ll give us the chance to provide a better experience in the future.

January 09, 2025

Curry was amazing! This has to be the best experience I've ever had as far as buying a vehicle. I will absolutely recommend him to anyone and everyone I talk to! More

by patsandus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your glowing review! We’re thrilled to hear that Curry provided you with such an amazing car-buying experience. Your recommendation means the world to us, and we’re so happy to know we made this process the best one you’ve ever had. We truly appreciate your kind words and look forward to serving you—and anyone you refer—again in the future!

January 08, 2025

Pretty good dude He has helped me with a couple of cars and has always been professional More

by Ken Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re so glad to hear that you’ve had a great experience working with us and that we’ve been able to assist you with a couple of cars. It’s wonderful to know we’ve consistently provided professional service that you can count on. We truly appreciate your feedback and look forward to helping you again in the future!

January 07, 2025

Curry was super easy to work with and very helpful. Overall experience with company was great More

by Andre
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your kind words! We’re thrilled to hear that Curry made your experience with us so easy and helpful. Our team takes great pride in ensuring our customers feel valued and cared for, and it’s wonderful to know we delivered on that for you. We’re so glad you had a great overall experience with Capital Toyota. Please don’t hesitate to reach out if there’s anything else we can do for you in the future. We look forward to seeing you again!

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