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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,476 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,476 reviews

October 10, 2021

Car looked good when we took possession of it - the detail department did a great job. Our salesman did his best to make it a positive experience. More

by dbeck1329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota family and we are glad you had a great experience!

October 10, 2021

I have been bring my car for service for about 7yrs; i love my camry; plan on buying another as i approach retirement age. More

by Pooha1862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and we look forward to helping you find your next vehicle!

October 08, 2021

It was a busy day at the dealership, and the service adviser arranged for me to be taken home and picked up when the work was finished. More

by Chattalew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and we are happy to hear that you had a great experience!

October 06, 2021

Have bought 3 cars there and been very pleased with them. They are very courteous and always accommodating. Will continue to use them in the future. More

by jerrymedlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review Jerry! We look forward to serving you in the future!

October 06, 2021

I took my 2006 Toyota Tundra SR5, that I bought in January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts More

by Terry M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Whitaker
Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the candid feedback on your experience with the service department at Capital Toyota. We sincerely apologize. We realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. We would like to discuss this further with you and see if we can do anything to help with the cost. Please do not hesitate to contact our service manager Marty or Chris at your convenience.

October 06, 2021

Fast service. My car was ready in the time frame that he stated when I brought it in More

by dboyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and the kind words!

October 02, 2021

The sales and service process was second to none. Ralph Paty was very helpful and knowledgeable I love my new car! More

by thomas_dunbar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph paty with Lexus
Oct 05, 2021 -

Capital Toyota, Inc. responded

Hi Thomas and thank you for the great review! So glad to hear you had a great experience with Ralph!

September 29, 2021

Fred was very professional and easy to deal with., He new his inventory and fit us with a great car for my wife at a reasonable price. More

by Glenngoelz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we are happy that you found a great car!

September 28, 2021

Jake was amazing. He went above and beyond and I'm not just saying that. He worked with me even when not at work. I have been to a few dealerships but I went with capital Toyota because of jake More

by carter545652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Davis
Sep 29, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the kind words about Jake and our dealership!

September 27, 2021

Very friendly and courteous. Took my car in for service on time and the wait was reasonable. More

by Jhooper263
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Stewart
Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review!

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