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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,591 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,591 reviews

March 30, 2022

Staff was helpful & efficient. Pleasant & courteous. Attention to your needs. I am walking w cane temporarily and each person was helpful & supportive. More

by Sharlinda
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Older gentleman greeted mw as arrived back to pick up my car very attentive & pleasant seemed to be the staff who received car & assisted you back to your car when ready to go.
Apr 08, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review Sharlinda!

March 29, 2022

I've purchased many cars over my life (the last five were Cadillacs) and by far Patrick Shadrick and Capital Toyota have absolutely been the best ever to deal with! My new car arrived a few days earlier th More

by dar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review! We are glad to hear you had a great experience with Patrick!

March 26, 2022

Let’s face it, the car market in 2022 is like the Wild West. I’ve been in contact with dealerships from Nashville to Atlanta with little luck. While I ended up buying a used vehicle from a different deale More

by fuamnach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyala Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquita Jones, Reta Maynor, Ashley Simmons, Abey Taylor, Faith Ann Conrady
Mar 28, 2022 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with Capital Toyota. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

March 26, 2022

Marquita has amazing customer service skills and is very knowledgeable about the cars she is showing you. I told her what I was looking for and she made it happen and made sure I left the dealership as a ve More

by Luz.vereen721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 28, 2022 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Capital Toyota team.

March 26, 2022

I spoke with Markita over the phone and gave her an idea of what I wanted, arrived at the dealership the next day I felt like we knew one another for ever incredible salesmanship 5 ⭐️⭐️⭐️⭐️⭐️ across the boa More

by Perry2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 28, 2022 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Capital Toyota team.

Mar 28, 2022 -

Perry2 responded

Marquita is an amazing young lady! Thank you for being so dictated to your work! I hope to see you maybe next year for something nice.

March 23, 2022

Capital has always handled things quickly and efficiently. You arrange a service time, the folks are nice, and the service is timely. More

by d28dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

March 18, 2022

They are always very friendly and a pleasure to visit. They finished my truck in less time than expected and it was greatly appreciated! More

by Oneida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

March 16, 2022

Everyone is friendly professional and seem knowledgeable if their jobs Wait time is great wait area clean restrooms clean More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brody stokes
Mar 16, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review!

March 16, 2022

They were very efficient and helpful will definitely return for service again. Friendly and fast service More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Capital Toyota, Inc. responded

Hi Gail and thank you for the great 5-star review!

March 14, 2022

Great with people. Works hard to get you in a car of your choice. Will recommend a friend. More

by donaldrayjohnson103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 16, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review and welcome to the Capital Toyota Family!

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