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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,476 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,476 reviews

November 08, 2021

Everyone was fantastic. Jake Davis n Chris in finance, excellent. These men worked hard 4 us More

by Miriamme2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris. Finance department , Jake Davis
Nov 08, 2021 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We will be sure to let Jake and Chris know about your kind words.

November 08, 2021

Very professional, supplied us with daily report, but missed target completion date by three days. More

by barb
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All in collision center
Nov 08, 2021 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We always want to make sure a repair is done correctly and sometimes it can take a little longer. We are sorry we missed the target date.

November 08, 2021

Jake was very friendly and professional throughout our car buying process! Smooth, friendly, & easy transaction! More

by uga_alison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Davis
Nov 12, 2021 -

Capital Toyota, Inc. responded

We are so glad to hear that you had a great experience with Jake and welcome to the Capital Toyota family!

November 05, 2021

Very fast service and a good waiting room to complete what I needed to do. More

by kw20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 05, 2021

Got me right in for my appointment with little waiting time and explained any issues More

by Hardroc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Capital Toyota, Inc. responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

November 05, 2021

Very satisfied. Everyone was very courteous and they made all very easy on my schedule. More

by mdbrooks
Recommend Dealer
Yes
Employees Worked With
Debbie
Nov 05, 2021 -

Capital Toyota, Inc. responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

November 04, 2021

This is my first time having service done on a vehicle at this location. At the place I went to before, they always offered to wash the outside of my car with each service. I missed that with today’s service More

by autumn.j.hentz
Recommend Dealer
Yes
Employees Worked With
Richard Levi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Capital Toyota, Inc. responded

Thank you so much for this review. We really appreciate you being a customer.

November 04, 2021

Capital Toyota helped fix my 4 runner and replaced an a/c part under warranty. I appreciate them going to extra effort to get it covered. Thanks to Brody for his help. More

by Kim99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody
Nov 05, 2021 -

Capital Toyota, Inc. responded

Brody is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you so much for this 5-star review. We really appreciate you being a customer.

November 03, 2021

Jake was great to work with on the purchase of our 2021 Toyota Tacoma. He sent me a couple of videos showing me what it looked like before we picked it up. Overall, my wife and I enjoyed working with Capit More

by CPALMER162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Stewart, Jake Davis
Nov 05, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to write your review and I hope you will reach out to us about the detail on your truck. Problems are opportunities and this is an opportunity to learn and do better.

November 02, 2021

marquita was so fun to work with got me in a car quickly! definitely will recommend to any friends looking for a car! More

by ashleymagin3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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