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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,402 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,402 reviews

August 09, 2021

Service was great and prompt. Treva took his time to help me find exactly what I needed. I would recommend to friends and family too. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treva Rodrick
Aug 18, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words Mary! We are happy to hear you found what you needed!

August 06, 2021

Fast and easy. Great price. Friendly service. I will definitely recommend this dealership to everyone More

by golferguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! We look forward to serving you in the future!

August 06, 2021

The problem I went in for turned out to be covered by warranty. That part was fine. They did an oil change and replaced a damaged tire while they had the car. That part was fine. What was not fine was ge More

by glass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback about your experience and this was definitely an odd experience for everyone involved! We hope you will give us another opportunity to help you in the future!

August 05, 2021

Awesome service. Chris and Kitty first class and deliver what is expected. Called when vehicle was ready. They have always been very polite and thanks me for the business More

by Chriswoodlief1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris at Capital Detail
Aug 18, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we are happy to know that you keep having a great experience with our service department!

August 05, 2021

Friendly service. Excellent service and information! This was 10000 mile service. Our representative explained everything! More

by Gary Field
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representative , James McGuffee
Aug 18, 2021 -

Capital Toyota, Inc. responded

Hi Gary and thank you for the 5-star review!

August 04, 2021

We have never been treated so well. From the time I bought my Highlander to bringing it in for service, even taking care of a hiccup, More

by Sharon.cashion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Sharon.cashion responded

Inc. Aug 4, 2021 Sharon.cashion "We have never been treated so well. From the time I..." We have never been treated so well. From the time I bought my Highlander to bringing it in for service, even taking care of a hiccup,

Aug 05, 2021 -

Sharon.cashion responded

Thanks so much for taking care of us.

July 29, 2021

This has been the best experience buying a car that I have had. Very nice staff and was spot on explaining the vehicle options. Will definitely recommend them to anyone looking to buy a Lexus. More

by Mmarshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
Aug 05, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review as well as the kind words! Ralph does a great job and we are glad you had a great experience!

July 28, 2021

Wonderful customer service. They were very knowledgeable and friendly. Our buying experience was awesome. They stayed late to ensure we found the car that was right for us. More

by afinkbone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michale Pratt
Aug 05, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and the 5-star review! Welcome to the Capital Toyota Family!

July 27, 2021

Easy online purchase with Capital Toyota of Chattanooga. Rebecca was my contact and made the online purchase easy. Drove up from Atlanta and was in and out of there in about an hour or less. Thank you Capit More

by Miami48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Poteet
Aug 05, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and welcome to the Capital Toyota Family! Rebecca does a great job and we are glad you had a great experience!

July 24, 2021

Very dependable I trust their work and have been satisfied with any work they do. I don’t go anywhere else. Service department was very friendly and quick to let you know what your vehicle needs More

by Guffey.pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Capital Toyota, Inc. responded

Hi Pat and thank you for the 5-star review! We are glad to hear you keep having a great experience with our service department!

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