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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,400 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,400 reviews

September 18, 2021

The people who work there are very helpful and friendly. I got a good deal. More

by Bnbholt
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 15, 2021

Jake was very friendly, had excellent customer service Jake was very friendly, had excellent customer service skills, and made every effort to ensure our buying experience was positive and as efficient as More

by Dhall0424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and welcome to the Capital Toyota family!

September 15, 2021

excellent service, dedicated sales person who provided above normal help. I will strongly recommend him to friends. More

by Dorriswhite37
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Capital Toyota, Inc. responded

Hi Dorris and thank you for the great review!

September 15, 2021

Jake Davis was very professional and thorough. He made sure everything was PERFECT. I give him an 11 on scale from 1-10. All associates I came in contact with were friendly and courteous. Great experi More

by tbmcguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota family and thank you for the great review! We are happy to hear that you had a great experience!

September 09, 2021

Everyone we came into contact with at this dealership was professional and friendly, We bought a used car and it actually looked and drove like it was brand new. We had an excellent experience and would buy More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Capital Toyota, Inc. responded

Hi Randy and welcome to the Capital Toyota family! We are happy to hear you had a great experience!

August 31, 2021

Everyone at Lexus of Chattanooga was very helpful, courteous and professional. Buying this car was so easy. . This is the fourth car I have purchased from this dealership, and I continue to be extreme More

by rlhhair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Platt
Sep 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and for your loyalty! We are happy to hear that you continue to have a great experience!

August 31, 2021

Wait time for regular service was longer than expected but overall service was good. Service seemed overwhelmed. Service provided was good and will be back. More

by Jcsimspe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Capital Toyota, Inc. responded

Thank you for the feedback and we will take a look at our processes to ensure a better visit moving forward!

August 27, 2021

They had decent inventory & worked hard to get the exact vehicle I wanted even with limited options currently in the market. AND no mark-up over MSRP which other dealers are charging More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty - great salesman, friendly & efficient; Chris- business dept friendly & efficient
Aug 28, 2021 -

Capital Toyota, Inc. responded

Hi Karla and thank you for the wonderful review! We are so happy to hear you found the perfect vehicle!

August 26, 2021

Brandon was responsive and very knowledgeable. I will recommend him to friends and family looking for a Toyota. More

by goodtroop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the great review!

August 26, 2021

Very professional atmosphere. Brandon was easy to work with and knowledgeable about the vehicle. Great car purchase experience. More

by bobthompson304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Capital Toyota, Inc. responded

Hi Bob and thank you for the great review! We are happy to hear you had a great experience!

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