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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,395 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,395 reviews

October 22, 2021

We have brought 3 cars from this great, friendly, & caring person that we absolutely adore! More

by stevedalesharpe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

3 cars...thank you! So happy to know that you continue to have a great experience with Marquita and our dealership!

October 21, 2021

Great experience even though I was tired and ready to get on with my day he still found a way to make it a great experience truly a Toyota guy now! More

by Afarrell16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Derryberry
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and we are happy to hear you had a great experience!

October 21, 2021

Everyone that I dealt with was very helpful and accommodating.Will and Leigh Ann answered all my questions and seemed to have my best interest at heart. More

by nhousezoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Pitt and Leigh Ann Morgan(?)
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we are happy to hear you had a great experience!

October 20, 2021

Everyone was great, and Curry in particular was spectacular in his support throughout the process More

by tim_sch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Oct 29, 2021 -

Capital Toyota, Inc. responded

Hi Tim and thank you for the kind words!

October 19, 2021

Great dealership the salesman was very helpful and courteous,, the detail shop did a great job also,, finance woman was good at explaining the paperwork Plus the salesman did a great job of showing us More

by Bama fan for life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we are glad to hear you had a great experience!

October 19, 2021

Aaron was very patient and helpful. I had an appt to meet with Caleb but he was with someone else when I arrived for 3,00 appt. and never acknowledged me being there so I’m very grateful I ended up with Aaro More

by Jcb4520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and we are glad that you had a great experience with Aaron. Welcome to the Capital Toyota Family!

Oct 30, 2021 -

Jcb4520 responded

Sorry you left off the rest of my response. I will not be doing business at this dealership or recommend it to other’s.

October 15, 2021

Andrew went over and beyond in providing excellent customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehi More

by Kevin M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Oct 18, 2021 -

Capital Toyota, Inc. responded

Hi Kevin and thank you for the kind words as well as the 5-star review!

October 12, 2021

2 hours for an oil change. Why? Appointment was at 2, out at 4:05pm. More

by Lost time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandy Leamon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Jeremy is top notch! I went in with a number in mind, we found the vehicle, fiddled with the numbers and an hour later I was driving home. More

by Charbour05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and welcome to the Capital Toyota family!

October 10, 2021

Car looked good when we took possession of it - the detail department did a great job. Our salesman did his best to make it a positive experience. More

by dbeck1329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota family and we are glad you had a great experience!

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