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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,395 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,395 reviews

November 02, 2021

They worked with us very well. Even helped secure a settlement with our insurance so we could purchase in a timely manner.our sells person went above and beyond to help get the vehicle we wanted More

by rgreene
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and welcome to the Capital Toyota family!

October 31, 2021

This dealership was wonderful to work with. I went on line and found the 2022 Corolla white with the black roof. Abbey helped with this one line. She was so nice and professional. I wnt in the next day t More

by mychelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbey
Nov 05, 2021 -

Capital Toyota, Inc. responded

Hi Mychelle and thank you for taking the time to write your review! Welcome to the Capital Toyota family and we are very happy to hear about your great experience!

October 30, 2021

Great service to go with a Great Vehicle will definitely use them in the years to come More

by higdon37327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we look forward to serving you in the years to come!

October 30, 2021

Customer service is excellent. Very efficient service. They seem to be very thorough with answers to all questions More

by wjkimsey@mmfirmlaw.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Capital Toyota, Inc. responded

Glad we were able to answer your questions and thank you for the great review!

October 30, 2021

The service was excellent, and everyone was super friendly. Highly recommend dealership! Enjoyed the experience More

by Bertha.gilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wilson
Nov 05, 2021 -

Capital Toyota, Inc. responded

So glad to hear you had a great experience and thank you for the 5-star review!

October 29, 2021

Thanks to two of your service techniciansChris and Thanks to two of your service technicians Chris and Andrew if not for those two I wasn’t planning on returning after being a customer since 2004 More

by jinhenbowler
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitaker
Nov 03, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback and we are happy that you had a great experience with Chris and Andrew!

October 29, 2021

Chris Smith is the best! He has been my customer care rep for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! More

by mitchh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Capital Toyota, Inc. responded

Hi Mitch and thank you for the feedback! We are happy to hear that you continue to have a great experience with Chris and our service department!

October 28, 2021

This was the best car buying experience I have ever had. Everyone was top notch. Marquita was very professional and knowledgeable about the vehicle that I purchased. She has a customer for life. Thank you M More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Capital Toyota, Inc. responded

Hi Nick and thank you for the great review! So glad to hear you had a great experience with Marquita!

October 27, 2021

The time it took was about average, worth the wait for the manufacturer dealership maintenance More

by gonzalezjulio2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the person
Oct 28, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we appreciate your patience!

October 26, 2021

Every time I come in it’s quick and reliable. The service rep is thorough More

by Byron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name. He took more order. He is excellent. Pony tail and glasses
Oct 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review Byron!

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