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Capital Toyota, Inc.
Chattanooga, TN
1,595 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,595 reviews
November 22, 2022
This is the best place in the country to buy a vehicle hands-down. From the top to the bottom, it was a pleasant experience purchasing my 2023 Tacoma Trd off-road hands-down. From the top to the bottom, it was a pleasant experience purchasing my 2023 Tacoma Trd off-road More
by Kevin M.
November 20, 2022
My husband and I would highly recommend Marquita. She was knowledgeable, patient and fun to work with. She patiently showed and let us drive several vehicles before making our selection. Thanks Marqu She was knowledgeable, patient and fun to work with. She patiently showed and let us drive several vehicles before making our selection. Thanks Marquita for your great customer service! 👍🏽 More
by Mjanetsimmons2001
Employees Worked With
Joe Kaufman, Marquita Jones
November 19, 2022
I had a 30k mile service and a recall performed. The service manager worked hard to get me out of there quickly. The service manager worked hard to get me out of there quickly. More
by Bearpaw67
Employees Worked With
November 14, 2022
Above the mark! I really love the valet service - it really saves me a lot of time ! . I must have gave my home address by accident to the scheduler , but Deb came I really love the valet service - it really saves me a lot of time ! . I must have gave my home address by accident to the scheduler , but Deb came straight to my work 30 mns away and was very nice about the situation. Chris gave me good updates and was able to get my license plate off. Thanks Chris. Always thankful to Sandy and reviewing my bill with me on the phone. Thanks again for all the hard work and seamless workflow. More
by BRockwood
November 09, 2022
Had oil change completed and they forgot to reset the maintenance reminder for the 2 nd time in a row. Details matter maintenance reminder for the 2 nd time in a row. Details matter More
by Irish
Employees Worked With
November 08, 2022
Great service,just one suggestion,leave a TV remote in the waiting area so clients can change channels,Disney gets a bit much after an hour,wanted to watch CNBC rather. Did request that the service adviso the waiting area so clients can change channels,Disney gets a bit much after an hour,wanted to watch CNBC rather. Did request that the service advisor change it but he never did! More
by DarylRaine
Employees Worked With
Gary
November 03, 2022
The staff were very virtuous and did a great job at meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You More
by Vbullock67
Employees Worked With
Other Employees :
Shawn Cordell, Jack Antinore
November 01, 2022
Very good very good very good except for this survey which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another s which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another survey for you More
by Rwhartonjr
November 01, 2022
Excellent service…. On time… professional and thorough….. Once again (why 15 words??)…..excellent service today On time… professional and thorough….. Once again (why 15 words??)…..excellent service today More
by Rwhartonjr
October 30, 2022
They verified that I actually needed the tires before installing them. Expected wait time that was given was actually exceeded installing them. Expected wait time that was given was actually exceeded More
by dboyles
Employees Worked With
